Experienced professional demonstrating strengths in client engagement and innovative thinking. Adapts to changing project demands through effective communication and prioritisation. Committed to bringing creativity and problem-solving abilities to future design challenges.
Overview
22
22
years of professional experience
7
7
years of post-secondary education
Work History
Design Consultant
Wickes
Burgess Hill/East Grinstead, West Sussex
02.2009 - 12.2025
Led design projects from concept through to completion, overseeing all stages of the creative process.
Conceptualised and developed innovative design solutions for a variety of clients, meeting project specifications and deadlines.
Analysed client needs and objectives to propose tailored design strategies that align with project goals.
Consulted with clients to identify project limitations and constraints, facilitating informed design decisions.
Managed multiple design projects, prioritising tasks to meet tight deadlines while ensuring high-quality outcomes.
Managed deadlines to deliver finalised functional and aesthetic materials on time.
Designed visual images fit for brief, going above and beyond client expectations.
Prepared and shared design drafts, sketches and layouts to communicate initial progress.
Understood functional requirements and adapted design work accordingly.
Provided additional information to support production of designs.
Created high-quality construction drawings to aid transitions from conception through to build.
Sales Representative
Beer Piper
Wivelsfield green, West Sussex
01.2007 - 11.2008
Achieved company targets by implementing successful sales strategies.
Managed customer inquiries and complaints in person and via phone to foster positive relationships and ensure smooth communications.
Resolved customer issues and complaints using quick-thinking problem-solving.
Enhanced customer satisfaction through friendly service.
Maintained productive relationships with existing customers through exceptional follow-up after sales.
Sales Advisor
Vodafone UK
Haywards Heath/Brighton, West Sussex
03.2004 - 10.2007
Consistently achieved or surpassed sales targets.
Achieved monthly sales targets by employing up-selling and cross-selling techniques.
Achieved company targets by implementing successful sales strategies.
Identified customer needs through effective questioning and recommended tailored product solutions.
Listened intently to customers, uncovering upselling opportunities to enhance overall sales.
Resolved customer queries and complaints with professionalism, restoring satisfaction and loyalty.