Summary
Overview
Work History
Education
Skills
Timeline
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Kieran Craig

Glasgow,United Kingdom

Summary

I am writing to express my strong interest in the Senior Maintenance Excellence Manager position recently posted. With nearly three years of experience as a Site Maintenance Excellence Manager and a deep understanding of the Maintenance Excellence Roadmap, I am eager to take the next step in my career and contribute to the national implementation of your maintenance strategy.

Throughout my current role, I have been fully immersed in driving asset care, implementing engineering best practices, and advancing key elements of the roadmap across site operations. I have developed a particular passion for enhancing CMMS usage, embedding a culture of top-loss analysis, and supporting predictive maintenance approaches such as condition-based monitoring. The opportunity to apply this experience across multiple sites—and help shape the broader strategy from a national level—is exactly the kind of challenge I’m ready for.

I’m particularly aligned with the company’s direction toward embracing new technologies and leveraging them to build smarter, more reliable operations. I’ve actively supported technology adoption at the site level and would relish the opportunity to support and mentor other sites in these areas, driving consistency and excellence in maintenance execution.

I bring a collaborative, data-driven approach to leadership, along with a commitment to continuous improvement and operational excellence. My experience puts me in a strong position to coach and influence teams, ensure alignment with business goals, and deliver long-term value through effective asset management strategies.

Thank you for considering my application. I would welcome the opportunity to discuss how I can support your team in delivering sustainable maintenance strategies across the UK.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work History

Maintenance Excellence Manager

Muller Milk & Ingredients
Glasgow, United Kingdom
07.2021 - 04.2025
  • Led successful site-wide rollout of CBM technologies including both mobile and fixed devices—significantly reducing unplanned downtime and shifting maintenance strategy from time-based to predictive.
  • Full ownership of data analysis from CBM systems to generate actionable insights; raised and managed work orders based on real-time asset conditions.
  • Acted as the owner and custodian of the site's Maintenance Excellence Roadmap, ensuring alignment with business standards and driving consistent execution across key pillars including asset care strategy, RCA, CMMS, and autonomous maintenance.
  • Conducted full reviews of planned maintenance routines, eliminating non-value-adding tasks and optimising frequencies to increase engineering resource efficiency.
  • Delivered capital projects including auto-lubrication system installs—developed CAPEX, managed supplier liaison, and oversaw installation and commissioning.
  • Spearheaded engineering performance improvement projects across CMMS, engineer utilisation, spares management, planning, and training.
  • Embedded Root Cause Analysis culture at site level to resolve systemic issues and prevent repeat breakdowns.
  • Acted as a key influencer for Operational Excellence (OE) initiatives, aligning departmental activities with broader business objectives. I started the Role of Maintenance Excellence Manager part time when I went back to university to complete my Masters Degree. I was then offered the role full time upon completion of the Degree.


Opex Facilitator

Muller Milk & Ingredients
Glasgow, United Kingdom
09.2019 - 07.2021
  • Supported continuous improvement initiatives by analysing top losses and driving targeted improvements in OEE.
  • Led RCA sessions across cross-functional teams using structured tools and methodologies.
  • Gained a strong foundation in engineering improvement frameworks, feeding directly into Maintenance Excellence principles.

Customer Service Agent

Ascensos
Motherwell, United Kingdom
07.2017 - 08.2019
  • Provided high-level customer support, balancing empathy and efficiency while handling complex queries in a fast-paced contact centre environment.

Exchange Student

The Hague University of Applied Sciences
The Hague, Netherlands
01.2018 - 07.2018
  • Collaborated within a multicultural engineering team as part of the Formula Student program, contributing to the development of a new race car chassis and suspension system.
  • Applied FEA (Finite Element Analysis) tools and simulation software to validate designs and assess structural integrity under dynamic conditions.
  • Led design iterations using AutoCAD and other 3D modelling tools, ensuring accuracy and manufacturability within project constraints.
  • Developed strong communication and coordination skills through regular team presentations, stakeholder updates, and cross-discipline collaboration.
  • Gained valuable exposure to international engineering practices, agile project environments, and problem-solving within a diverse team context.

Education

MSc - Mechanical Engineering with Specialism in Design

Glasgow Caledonian University
Glasgow, Scotland
09.2021 - 08.2022

MEng - Mechanical Electronic Systems Engineering

Glasgow Caledonian University
09.2015 - 06.2019

Skills

  • Maintenance Excellence Roadmap Deployment
  • CMMS Optimisation & Data Analysis
  • Condition-Based Monitoring (CBM)
  • Root Cause Analysis (RCA, 5 Whys, FMECA)
  • Autonomous Maintenance Support
  • Asset Care Strategy & Performance Uplift
  • Continuous Improvement (CI, Lean)
  • Engineering Project Leadership
  • Inventory & Spares Management
  • Stakeholder Engagement & Team Coaching

Timeline

MSc - Mechanical Engineering with Specialism in Design

Glasgow Caledonian University
09.2021 - 08.2022

Maintenance Excellence Manager

Muller Milk & Ingredients
07.2021 - 04.2025

Opex Facilitator

Muller Milk & Ingredients
09.2019 - 07.2021

Exchange Student

The Hague University of Applied Sciences
01.2018 - 07.2018

Customer Service Agent

Ascensos
07.2017 - 08.2019

MEng - Mechanical Electronic Systems Engineering

Glasgow Caledonian University
09.2015 - 06.2019
Kieran Craig