Kieran Corcoran
Dublin,MAN
Summary
Dynamic Scrum Master with a proven track record at Fidelity Investments, driving agile delivery and reducing cycle time by 70%. Expert in cybersecurity product strategy and stakeholder engagement, I excel in mentoring teams and optimizing processes to enhance performance and resilience in fast-paced environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Scrum Master
Fidelity Investments
Dublin
2023.09 - Current
- Lead agile delivery for ECS Endpoint Security teams, driving process optimization and cybersecurity resilience.
- Reduced cycle time from 20 to 6 days.
- Improved alignment through scaled Agile practices.
- Mentored Product Owners and leadership in agile principles.
Principal Threat Detection Analyst
Fidelity Investments
Dublin
2023.01 - 2023.09
- Served as technical product lead for cybersecurity solutions and proactive threat defense.
- Directed enterprise migration to Microsoft Defender AV/EDR.
- Implemented firewall controls to limit lateral movement threats.
Senior Threat Detection Analyst
Fidelity Investments Ireland
Dublin
2018.03 - 2022.01
- Oversaw endpoint security policies, threat analysis, and emerging risk mitigation.
- Administered AV, firewall, and IPS/HIPS policies to protect against active threats.
- Designed enterprise deployment models for cybersecurity controls.
Application Support Engineer
Fidelity Investments Ireland
Dublin
2016.12 - 2018.03
- Led operational enhancements, automation initiatives, and global collaboration for enterprise systems.
Systems & Services Support Analyst
Fidelity Investments Ireland
Dublin
2014.04 - 2016.12
- Led the rollout of JIRA and Agile practices across the team, transforming project tracking and reporting, and improving delivery transparency.
Technical Support Lead
SkillSoft Ireland
Dublin
2008.02 - 2013.04
- Senior Tech lead responsibilities led a high performing software support team attract/retain clients & support Mindleaders diverse businesses.
1st/2nd level Technical Support Agent
Sitel
2006.10 - 2008.02
- Desktop/Laptop software & hardware technical support through phone, email and an on-line chat service for Gateway/Emachines UK’s customer base.
Sales & Store Manager
GC Auto Spares Ltd
Dublin
2005.05 - 2006.10
- Engaged customers/suppliers, solving a variety of issues for a broad customer base and managing/maintaining the background IT Infrastructure & increase sales.
Education
Bachelor of Technology - IT & Telecommunications
University of Limerick
01.2003
Diploma in Electronic Engineering -
Cork Institute of Technology
01.2001
Skills
- Agile Product Ownership
- Cybersecurity Product Strategy
- Scrum
- Kanban
- SAFe
- Product Backlog Management
- Stakeholder Engagement
- Continuous Improvement
- Servant Leadership
- Endpoint & Perimeter Security solutions
- JIRA
- JIRA Align
- Cybersecurity practices
- Threat analysis
- Team collaboration
- Problem solving
- Presentation skills
- Customer interaction
- Technical leadership
- Process optimization
Certification
- ACSPO
- CSPO
- CSM
- CISSP
- PRINCE2 Practitioner & Foundation
- MCSE (Windows Server 2003)
Timeline
Scrum Master
Fidelity Investments
2023.09 - Current
Principal Threat Detection Analyst
Fidelity Investments
2023.01 - 2023.09
Senior Threat Detection Analyst
Fidelity Investments Ireland
2018.03 - 2022.01
Application Support Engineer
Fidelity Investments Ireland
2016.12 - 2018.03
Systems & Services Support Analyst
Fidelity Investments Ireland
2014.04 - 2016.12
Technical Support Lead
SkillSoft Ireland
2008.02 - 2013.04
1st/2nd level Technical Support Agent
Sitel
2006.10 - 2008.02
Sales & Store Manager
GC Auto Spares Ltd
2005.05 - 2006.10
Bachelor of Technology - IT & Telecommunications
University of Limerick
Diploma in Electronic Engineering -
Cork Institute of Technology