Summary
Overview
Work history
Education
Skills
Custom
References
Timeline
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Kiera Mackie

Hengrove

Summary

Since beginning a Health & Social Care NVQ, I had the aim to commence working in care full time. It's an area of work which appealed to me as I have a passion for helping people.

After working as an End of Life carer in the community now for over a year, I have found many aspects of the job really interesting, including medication and pain monitoring and management for clients. I have been solely and jointly responsible for all pain medications to the clients I work with, including controlled drugs, antibiotics and dosset boxes / blister packs. All of our client's controlled medications are signed off by two carers, this includes: Oral morphine, pain patches, Oxycodone, buprenorphine and fentanyl.

Very often we are unable to source blister packs for clients, this means that all medications must be administered straight from the packs individually. Correctly and very carefully collating medications for clients has become my favourite part of my job. This is something I am known for taking very seriously and am extremely good at.


I am willing to learn and explore work in a variety of different scenario's to build up my experience as I believe being exposed to different situations can only improve how I apply myself in the future with the experiences I gain. I enjoy working as part of a team and am also comfortable carrying out tasks on my own. I'm used to busy environments, working in hospitality during peak hours and ensuring a quality experience for customers.

Overview

7
7
years of professional experience
12
12
years of post-secondary education

Work history

End of Life Care Assistant

Network Health and Social Care
Clevedon, North Somerset
09.2022 - Current
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Supported clients and families through difficult emotional times with sound medical advice and caring personal assistance.
  • Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Adapted care activities in response to clients' mood, energy levels, and preferences.
  • Assisted clients with daily household tasks including cleaning, laundry and food preparation.
  • Monitored clients' physical and mental health, reporting concerns to management for swift action.
  • Answered questions from clients, family members, and other carers.
  • Submitted reports to manager regarding status of client.
  • Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
  • Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
  • Assisted in all aspects of personal care, retaining comfort and dignity.

Waitress

George & Dragon
Felton
08.2021 - 03.2023
  • Taking food & drink orders for customers
  • Communicating with the chef's and bar staff to ensure they receive the correct orders in a timely manner
  • Being an approachable front of house for customers
  • Answering questions and making sure they are looked after for the duration of their stay
  • Assisting in the kitchen with dish washing and general cleanliness
  • Adhering to health and safety measures at all times.
  • Followed health and hygiene standards when handling food and cleaning restaurants.
  • Stayed up to date on menu changes to accurately answer customer queries.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Arranged tables and set up linens and silverware in preparation for guests.

Cleaner

Rose & Crown
Bristol
08.2017 - 08.2018
  • General cleaning duties of public house
  • Cleaned surfaces to preserve professional standards and minimise infection risks.
  • Vacuumed carpeted areas and mopped hard floors.
  • Reported breakages to supervisor.

Education

Level 2 Health & Social Care -

City of Bristol College
09.2021 - 04.2022

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John Cabot Academy
09.2016 - 05.2021

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Air Balloon Hill Primary
09.2009 - 05.2016

Skills

  • Organisational standards
  • Care plan management
  • Nursing care
  • Patient risk assessment
  • Pain level assessment
  • Care management
  • Meal preparation
  • Clinical waste disposal
  • Pressure area care
  • Disability care
  • Care programme oversight
  • Stoma care
  • Specimen collection
  • Elderly care
  • Personal care
  • Medication administration
  • Safeguarding knowledge
  • Patient handling and positioning
  • Customer-focused
  • Communication skills

Custom

References On Request

References

References available upon request.

Timeline

End of Life Care Assistant

Network Health and Social Care
09.2022 - Current

Level 2 Health & Social Care -

City of Bristol College
09.2021 - 04.2022

Waitress

George & Dragon
08.2021 - 03.2023

Cleaner

Rose & Crown
08.2017 - 08.2018

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John Cabot Academy
09.2016 - 05.2021

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Air Balloon Hill Primary
09.2009 - 05.2016
Kiera Mackie