Summary
Overview
Work history
Education
Skills
References
Timeline
AdministrativeAssistant

Kiayenna Marie Cross

Summary

A motivated and dependable professional with diverse experience in childcare, education support, healthcare administration, and pet care. Demonstrates strong communication skills, confidently interacting with children, parents, colleagues, and clients. Known for reliability in managing tasks independently and handling sensitive information. Effective team player with a proven track record of collaborating with teachers, school staff, and healthcare professionals to achieve common goals. Exhibits excellent organisational abilities and time management skills by efficiently balancing multiple responsibilities. Adaptable and patient in fast-paced environments, maintaining attention to detail in administrative duties. Skilled problem solver who quickly identifies needs and responds effectively to client requests. Committed to providing exceptional customer service by building trust with families and clients. Eager to continue developing skills and embrace new challenges across various roles.

Overview

3
3
years of professional experience

Work history

Babysitter

Self-employed
Grays, Essex
09.2022 - Current
  • Provided childcare for multiple families in the local area
  • Planned engaging activities and ensured children's safety
  • Cooked meals and created a nurturing environment

Freelance Dog Sitter

Self-employed
Grays, Essex
07.2022 - Current
  • Provided regular care, feeding, and exercise for dogs in clients' homes
  • Maintained consistent routines and ensured animal safety, comfort, and well-being
  • Communicated regularly with pet owners to provide updates and follow specific care instructions
  • Demonstrated independence, responsibility, and flexibility while managing solo work

Teaching Assistant (Work Experience Placement)

Bright Horizons Primary School
Grays, Essex
04.2025 - 06.2025
  • Assisted in the classroom with children aged 6–7, supporting learning activities and group tasks
  • Developed strong teamwork skills by collaborating with teachers and staff of different age groups
  • Learned to manage responsibility, remain patient in busy environments, and adapt quickly to different classroom needs
  • Gained valuable insight into child development, safeguarding, and professional conduct in educational settings
  • Supported lunchtime routines by supervising children during meals and ensuring a safe, calm environment
  • Assisted younger children with eating and encouraged good table manners
  • Worked closely with school staff to maintain cleanliness and organisation in the dining hall
  • Demonstrated patience, responsibility, and strong communication skills while managing groups of children

Administrative Support (NHS Work Shadowing)

NHS Bloods NET Reception - Occasional Support
Grays, Essex
10.2023 - 03.2024
  • Helped manage appointment bookings and patient records
  • Completed administrative paperwork accurately and on time
  • Learned to work under pressure and handle confidential information

Education

GCSEs -

Harris Riverside Academy
Grays,Essex
09.2019 - 07.2025

NVQ Level 2 - NVQ Level 2 Health & Social Care

New City College
London
09.2023 -

Skills

    I am a motivated and dependable individual with a range of practical skills gained through diverse work experiences in childcare, education support, healthcare administration, and pet care I am confident working both independently and as part of a team, with strong communication and organisational abilities My experience has taught me the importance of patience, adaptability, and attention to detail when managing different responsibilities and environments I am eager to continue developing my skills and take on new challenges in a variety of roles


    Skills
  • Communication: Confident in interacting with children, parents, colleagues, and clients; able to listen carefully and convey information clearly
  • Responsibility & Reliability: Trusted to manage tasks independently, including looking after children and pets, and handling sensitive information in busy environments
  • Teamwork: Experienced working collaboratively with teachers, school staff, and healthcare professionals to achieve common goals
  • Organisation & Time Management: Skilled at balancing multiple responsibilities, planning activities, and managing appointments efficiently
  • Patience & Adaptability: Able to stay calm and flexible when working with children, animals, and in fast-paced settings, quickly adjusting to changing situations
  • Attention to Detail: Careful with administrative duties, ensuring accuracy in paperwork and following specific care instructions precisely
  • Problem Solving: Quick to identify needs and respond effectively, whether managing children's activities or addressing client requests
  • Customer Service: Friendly and approachable, with experience providing supportive care and building trust with families and clients

References

References available upon request.

Timeline

Teaching Assistant (Work Experience Placement)

Bright Horizons Primary School
04.2025 - 06.2025

Administrative Support (NHS Work Shadowing)

NHS Bloods NET Reception - Occasional Support
10.2023 - 03.2024

NVQ Level 2 - NVQ Level 2 Health & Social Care

New City College
09.2023 -

Babysitter

Self-employed
09.2022 - Current

Freelance Dog Sitter

Self-employed
07.2022 - Current

GCSEs -

Harris Riverside Academy
09.2019 - 07.2025
Kiayenna Marie Cross