Kiara Barrie

• Recommended drinks to customers, increasing overall sales.
• Maintained extensive knowledge of wines, cocktails, crafted beers to provide quality recommendations to guest.
• Completed customer orders with speed and accuracy.
• Resolved customer complaints promptly to maintain good relationships.
• Managed table settings for enhanced dining experience.
• Maintained excellent level of service in busy and demanding restaurant environment.
• Memorised complete menu and offered guests knowledgeable suggestions.

• Implemented hygiene standards throughout café premises for public health safety compliance.
• Trained new staff members on coffee-making techniques to maintain standard quality.
• Exhibited excellent multitasking skills, handling multiple orders simultaneously.
• Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
• Constantly expanded personal knowledge of coffee styles and varieties, providing knowledgeable customer guidance.
• Demonstrated proficiency in latte art to enhance presentation of beverages.
• Delivered exceptional customer service, boosting company reputation.
• Stocked counters, refrigerators and food service bars with fresh supplies.
• Developed strong relationships for improved customer loyalty.

• This was a popular bar during my ski season in which we hosted different events every night, so i built up strong multi-tasking skills especially under high pressures to get drinks out to customers immediately.
• Developed new cocktail recipes, enhanced menu variety.
• Maintained high cleanliness standards, ensured compliance with health regulations.
• Overlooked and recorded stock checks. Ordered supplies regularly, prevented stock shortages.
• Managed bar operations to maintain efficiency.
• Promoted bar through advertising, by hosting special events, and by establishing partnerships with area businesses to drive customer traffic.
• Tapped and attached new kegs, avoiding disruptions in supply for patrons.
• Prevented under-age sales through stringent ID checks in line with company policy especially during half term times.
• Managed till float effectively, demonstrating trusted responsibility over funds.

I took on the managerial role when on shift to support and supervise baristas in building up their abilities from perfecting coffee’s to portraying admirable customer service all whilst maintaining a quick yet efficient workplace on front counter and DT . A couple other responsibilities included operating new machinery to curate personalised drinks - hot or cold while exceeding daily sales and customer satisfaction. More so I maintained stock levels / availability whilst rotating to ensure compliance with the company’s health and safety regulations.