Summary
Work history
Education
Skills
Additional Information
Personal Information
Timeline
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Kian Goodwin

Cheadle,Staffordshire

Summary

I am 17 years old currently living at home with my parents. I have recently finished my GCSE examinations, I am now studying for my A Levels in the 6th form. I am a hard-working student, with good study ethic, always keen to learn new skills and apply myself to my best ability. Outside of school, I am a keen footballer, I also take enjoy walking and most outdoor activities. I try to keep as fit as possible along with spending time with my family. I have Passed my Driving Theory Test and recently booked my Practical Driving Test for early 2024

Work history

Guest Relations Host

Alton Towers Resort
Alton, Staffordshire
10.2023 - 03.2024
  • Ensure guest satisfaction by promptly addressing queries and complaints.
  • Provided tourist information to make guests stay enjoyable.
  • Attended training sessions to improve skills in guest relations.
  • Delivered excellent communication skills whilst handling diverse clientele.
  • Resolved complaints by ensuring appropriate and timely compensation, boosting customer satisfaction levels.
  • Delivering talks regarding the Sea Life Centre, and the fish within it.
  • Working on the 'Touch Tanks' allowing guests to have contact with Star Fish.

Education

GCSEs -

Painsely Catholic Collage
Cheadle, Staffordshire

Skills

  • Motivated Fast learner within every setting
  • Well spoken, good listener with good English skills
  • Willing to learn and train on the job
  • Team player, capable of following instructions
  • Working on my own initiative
  • Easy-going, and approachable within a public setting
  • Eager to please in a new role, energetic and physically fit
  • Customer service

Additional Information

Thank you for spending the time to read my CV. I hope to hear from you soon.

Personal Information

Date of birth: 01/05/2007

Timeline

Guest Relations Host

Alton Towers Resort
10.2023 - 03.2024

GCSEs -

Painsely Catholic Collage

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Kian Goodwin