Kia Rawlinson
Coventry,UK
Overview
10
10
years of professional experience
1
1
Certification
Work history
Lab Technician
Geotechnics
Coventry
2023.08 - 2026.03
- As a Lab Technician I am able to complete a variety of tests to a high standard with a good level of accuracy.
- I am also able to prepare samples that come into the lab and ensure they go into the correct areas for testing.
Team Leader
Benugo
Coventry, West Midlands
2022.03 - 2023.08
- As a team leader I assist the managers in overseeing the team members making sure they are doing their tasks correctly while also assisting them if they require any help or have any questions. I also help to train new team members when they start.
- I have been trained in various aspects of the bar and kitchen such as having bar training, barista training and waitressing training.
Supervisor
Benugo
Coventry, West Midlands
2022.03 - 2023.08
- As a Supervisor at Benugo I am expected to carry out various tasks throughout the day to ensure a smooth running of the restaurant, I communicate closely with the other managers and team members to keep things running. This is a fast paced job and requires me to be up and on my feet which I feel I thrive under pressure. I have also done shifts on the bar so I can easily help out when I am needed to. As a supervisor I am also required to do 1-1 training weather that is on the restaurant floor or bar training.
- I am able to cover all areas with the expanded knowledge I have and am able to provide good quality training to new starters or other members that also want to progress within their career.
Senior Care Assistant
AVALON GROUP
Coventry
2020.05 - 2021.09
- As a Care Assistant I help the residents with various personal needs such as getting dressed, assisting with meal times or simply being a friendly face that they can speak to in confidence if they wish to do so. I enjoy interacting with the residents on a daily basis and getting to know them and their families within the time they are at the home. I also take the residents on various activities within and outside of the home.
- I have also taken extra shifts within the Housekeeping department and Kitchen department as I already hold a Level 2 health and food safety certificate it has allowed me to refresh my knowledge and do something I enjoy too.
Coffee Barista
Serene Lounge
Coventry, West Midlands
2017.10 - 2019.07
- As a Barista my job is not just about serving coffee it is about ensuring people enjoy the experience of being in the cafe and that their expectations are met within the establishment. I have learned to make a variety of coffees from espressos to cappuccinos and a variety of cold drinks and food options. I adhere to the health and safety standards and have done training and hold a Level 2 Health and Safety certificate.
- This has also allowed me to progress my customer service knowledge and be able to communicate with people at any age as-well as people with learning difficulties and disabilities.
Customer Team Member
Co-op Group
Coventry, West Midlands
2016.07 - 2016.08
- As a CO-Operative team member I am the friendly face people see when they come into the shop, I have a variety of tasks like stocking the shelves or cleaning up after a delivery or simply helping customers find what they need.
Education
Diploma - Health and Social Care
Coventry College
2017.09 - 7 2018
GCSE - Science
Tile Hill Wood School
2012.09 - 6 2017
GCSE - English
Tile Hill Wood School
2012.09 - 6 2017
GCSE - Mathematics
Tile Hill Wood School
2012.09 - 6 2017
Skills
- Customer Service and Customer Support
- Personal Care
- Care Giver
- Customer Service
Certification
Driving Licence
Personal Details
- Driver's License: Cars
- Eligible to work in the UK: Yes
- Highest Level of Education: Diploma of Higher Education
- Industry: Customer Service
- Total years of experience: 8
Timeline
Lab Technician
Geotechnics
2023.08 - 2026.03
Team Leader
Benugo
2022.03 - 2023.08
Supervisor
Benugo
2022.03 - 2023.08
Senior Care Assistant
AVALON GROUP
2020.05 - 2021.09
Coffee Barista
Serene Lounge
2017.10 - 2019.07
Diploma - Health and Social Care
Coventry College
2017.09 - 7 2018
Customer Team Member
Co-op Group
2016.07 - 2016.08
GCSE - Science
Tile Hill Wood School
2012.09 - 6 2017
GCSE - English
Tile Hill Wood School
2012.09 - 6 2017
GCSE - Mathematics
Tile Hill Wood School
2012.09 - 6 2017