Kia Jones

• Developed individualised treatment plans, improving patient outcomes.
• Maintained patient confidentiality by adhering to strict privacy regulations.
• Collaborated with patients, encouraging patient centred approach
• Advocated for patients' rights, promoting dignity and respect within healthcare setting.
• Liaised with Multi agencies to ensure collaborative care
• Risk/safeguarding assessment and management, maintaining confidentiality wherever needed and sharing information when necessary
• Established therapeutic relationships with patients, fostering a supportive environment.
• Demonstrated excellent clinical skills in a variety of settings enhancing professional competence and versatility.
• Delivery of treatment through variety of modalities (1:1,group,computerised)

All responsibilities as listed in previous role within Care in Mind.

• Negotiated solutions to conflicts between service users, maintaining harmony within facility.
• Implemented more complex safeguarding procedures diligently, fostering a secure environment.
• Delivered tailored therapeutic interventions to improve client's quality of life.
• Maintained accurate records of client progress to ensure continuity of care.
• Contributed to MDT meetings to offer most effective care for young person.
• Administered medication to safeguard health and wellbeing, completion of Medical charts.
• Liaised with external support networks to deliver holistic client care.
• Identified areas of improvement through regular audits and ensuring adherence at set standards.
• Involvement in case presentation/formulation
• Co-facilitating Structured Clinical Management (multi-modal intervention) for young people.
• Writing clinical based reports such as discharge reports/summaries.

• Participated in regular team meetings, enhancing quality of care provided.
• Ensuring implementation of care plans outlined by clinical psychologist
• Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
• Enhanced wellbeing of patients by providing emotional support.
• Actively listened to client concerns thus creating a comforting environment.
• Encouraged social integration by facilitating community involvement opportunities or helping them access.
• Contributed feedback on patient progress leading to adjustments in personalised care plans.
• Supported daily living skills training which increased client self-sufficiency.
• Risk and safeguarding management of vulnerable young people, and management of incident when they occur.
• Collaborated with external support providers to maintain good care continuity (e.g. social care, police, impatient settings)
• Provided first aid and wound care

• Contributed feedback on patient progress leading to adjustments in personalised support plans.
• Early intervention support to provide support and skill to prevent the development of future mental health disorders
• Actively listened to client concerns thus creating a comforting environment.
• Encouraged social integration, promote communication, confidence, develop friendships, improve coping skills and emotional resilience.
• Built strong patient relationships through compassionate care and friendly rapport building.
• Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
• Working with families to encourage continued progression.
• Management of safeguarding and risk concerns

• Assisted colleagues during peak hours for smooth operations.
• Ensured optimal guest satisfaction through attention to dietary preferences and allergy information.
• Delivered efficient table service, resulting in repeat business.
• Showing initiative and leadership when needed.

• Expedited research progress using advanced statistical software for data analysis (use of SPSS)
• Enhanced team productivity through effective task delegation
• Bolstered study credibility, ensured data accuracy through rigorous checks.
• Documented all procedures meticulously to ensure repeatability of experiments.
• Followed ethical guideline of study.

• Provided comprehensive onboarding training to reduce learning curve for new hires.
• Fostered a high-performing environment to drive productivity and quality.
• Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
• Resolved conflicts effectively, promoting harmony within the workforce.
• Demonstrated excellent customer service skills whilst delivering goods.
• Increased customer satisfaction by resolving issues and complaints.