Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Workpermit
Timeline
Generic

Khyati Patel

Harrow,London

Summary

Adept at leveraging expertise in Pro Script Software and time management, I significantly enhanced operational efficiency at Sigcare Ltd. My tenure is marked by precise medication dispensing and exemplary customer service, underpinned by proficiency in Microsoft Office Suite. Achievements include streamlining inventory management, contributing to a notable increase in customer satisfaction. Qualified professional bringing several years of related experience and passion for customer service. Proficient in reviewing prescriptions, promoting corrective lenses and writing out accurate work orders for optimal results. Builds strong relationships, satisfies needs and handles high-volume workloads in fast-paced office environments.

Overview

16
16
years of professional experience

Work History

Accuracy Chek Dispensor

Sigcare Ltd
Watford
06.2019 - Current
  • Reconciled daily sales transactions against cash register receipts at the end of each shift.
  • Followed safety guidelines while preparing hazardous compounds like chemotherapy agents.
  • Provided customer service by answering phone calls regarding refill requests, orders and other inquiries.
  • Processed orders accurately according to company policies and procedures.
  • Reviewed refill requests periodically to ensure that they are up-to-date with current regulations.
  • Evaluated prescriptions along with clients' work and personal visual requirements.
  • Checked for expired medicines regularly and removed them from shelves.
  • Kept abreast of latest developments in the field through continuing education courses.
  • Operated computerized systems to enter data related to medication orders and refills.
  • Calculated correct dosages based on age, weight, allergies.
  • Ensured accuracy of dosage forms, directions for use, strength and quantity of medications prescribed by physicians.

Dispensary Assistant

Sigcare Ltd
Watford
08.2010 - 06.2019
  • Company Overview: Sigma Pharmaceutical.
  • Accurately dispensing drugs to patients according to a doctor’s prescription.
  • Checking prescriptions for errors, and making sure they are appropriate for patients.
  • Measuring, packaging, labeling, and recording medications issued to patients.
  • Contacting and working closely with other healthcare professionals.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Performed inventory management tasks such as restocking shelves, tracking sales trends, ordering new stock.
  • Answering the phone for queries from clients, such as care homes, pharmacies, and surgeries.
  • Working on Rescript software and ETP (for electronic prescription).
  • Maintaining pharmaceutical stock, creating inventories, and ordering more drugs.

Assistant Manager

Costa Coffee
Harrow
08.2009 - 08.2010
  • Supervising and serving till counter
  • Maintaining stock and cash flow
  • Customer service and handling complaints
  • Banking and handling petty cash

Receptionist

Caswell Hotel
London
02.2009 - 08.2010
  • Maintaining reservations database, receiving calls, etc
  • Filing, reply to customers by email, fax or post & general office work

Education

NVQ Level 3 - Acuuracy Check Dispensor

Buttercup Training
London
06-2019

Master Of Business Administration -

ICFAI (Institute of Chartered financial analysts of India) National college
India

Bachelors of Home Science - Home

M.S. University
India

Dispensary assistant - NVQ level 2

Skills

  • Pro Scritp Software
  • BBM Despense Blister Machine
  • Pharma Smart
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Time Management
  • Prioritizing Tasks
  • Microsoft Excel

Hobbies and Interests

  • Taking responsibilities by giving honest & best output, working in new fields.
  • Meeting people, making new friends, music, visiting new places, etc.

References

  • Vatsal Patel, Pharmasist, Sigcare Ltd, Unit 1-7 colonial way, Watford, Hertfordshire, WD24 4YR, 01923332731, vatsal@sigmaplc.co.uk
  • Alpesh Patel, Dirctor, Falgu and Co Ltd 07728389994, alpesh@falguandcoltd.co.uk

Workpermit

Full time work permit - British Citizen

Timeline

Accuracy Chek Dispensor

Sigcare Ltd
06.2019 - Current

Dispensary Assistant

Sigcare Ltd
08.2010 - 06.2019

Assistant Manager

Costa Coffee
08.2009 - 08.2010

Receptionist

Caswell Hotel
02.2009 - 08.2010

NVQ Level 3 - Acuuracy Check Dispensor

Buttercup Training

Master Of Business Administration -

ICFAI (Institute of Chartered financial analysts of India) National college

Bachelors of Home Science - Home

M.S. University

Dispensary assistant - NVQ level 2

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Khyati Patel