Khushbu Khan

Trained and mentored a team of six new front house staff on till operation and customer service protocols, resulting in improved service efficiency that contributed to a 20% increase in repeat patronage over three months.

Managed cash register operations for an average of 150 transactions per shift, successfully maintaining an accuracy rate of 99.5% in cash handling, reducing discrepancies by 40% over six months.

• Delivered exceptional customer service by serving an average of 100+ patrons per shift, resulting in a 20% increase in tips, and enhancing overall experience satisfaction rating to above 95%.
• Trained and mentored a new team member on effective communication techniques and menu knowledge, enhancing overall team performance and boosting average tips per shift through improved guest interaction.