Khusbu Angdembe

• Welcomed and directed students, efficiently resolving queries and challenges
• Collected qualifications and handed them to the Quals Check desks
• Led campus tours for prospective students and families
• Collaborated with marketing and recruitment teams for smooth event execution.

• Managed admissions processes during Clearing, providing clear and concise information to applicants both over the phone and online
• Inputted applicant information into admissions systems and issued Clearing offers as appropriate
• Delivered exceptional customer service, including outbound calls to guide applicants through next steps
• Assisted with course or circumstance changes, advising applicants on their options and referring them to relevant university teams such as Accommodation and the Student Union

• Conducted travel surveys at Lords Cricket Ground and Millbrook Park, Mill Hill, to gather data on travel modes and habits for sustainable transport initiatives.
• Travelled extensively for on-site interviews, demonstrating flexibility and commitment.
• Followed strict protocols for data management, maintaining organisational integrity.
• Engaged with the public professionally, developing strong communication and attention to detail.
• Gathered comprehensive research materials for successful report compilation.

· Ensured the efficient operation of the hospitality area, including the timely delivery of food and beverages. Coordinated with kitchen and waitstaff to fulfil guest orders and special requests while maintaining high hygiene and safety standards.

· Supported the event management team, demonstrating adaptability and strong multitasking skills in a fast-paced environment.

· Coordinated with event organizers and staff to manage activities and resolve issues promptly, ensuring the event's success through effective teamwork and collaboration.

· Provided exceptional customer service to attendees.

• Developed and executed initiatives to support independent businesses, increasing foot traffic and enhancing social media visibility
• Implemented Google Shop strategies and managed Google listings to boost online presence and drive sales.

• Represented GRB at a recruitment event, informing students about graduate job services
• Played a crucial role in event coordination and registration.

• Represented Enterprise Rent-A-Car at campus career fairs, driving brand awareness and engagement through targeted marketing strategies.