KHURSHID QADIR
Birmingham,Solihull
Summary
IT manager with two decades of experience in creating secure and scalable IT infrastructures for the hospitality and retail industries across the UK and USA. Specialized in network administration and corporate Wi-Fi solutions for hotels and serviced apartments. Proficient in cybersecurity, disaster recovery, and IT operations management. Proven track record of aligning technology strategies with business goals to improve operational efficiency and support growth.
Overview
25
25
years of professional experience
1
1
Certification
Work History
IT Manager
Maykenbel Properties
London
05.2011 - Current
- Assisted in leading IT operations across organisation.
- Ensured high network uptime for head office and hospitality sites.
- Provided support and managed 30+ users at head office and hundreds of guests at hospitality sites.
- Implemented and maintained disaster recovery and backup strategies.
- Supported cybersecurity through firewall configuration and monitoring.
- Oversaw IT procurement, vendor management, and software licensing compliance.
- Monitored network performance and resolved infrastructure issues proactively.
- Supported business growth through IT planning and budgeting.
IT Field Engineer
OnForce
New York
01.2007 - 12.2010
- Delivered enterprise-level onsite and remote IT services across New York and New Jersey.
- Installed and supported LAN servers and desktop environments.
- Configured Cisco TelePresence and video conferencing systems.
- Installed POS systems for major retail organisations.
- Provided technical support for hospitality and luxury hotel groups.
- Diagnosed and resolved complex server and networking issues.
Field Technician
Nobal Technologies Inc
New York
01.2004 - 12.2007
- Provided desktop, server, and network support to corporate clients across NYC and surrounding areas.
Desktop / Network Support Engineer
Compumania Inc
New York
01.2001 - 12.2004
- Installed and configured servers, firewalls, DNS, email systems, and backup solutions.
Education
Diploma -
Business Management
01.2003
Diploma -
Computer Programming
01.2001
BSc (Hons) -
Mechanical Engineering
01.1999
Skills
- IT operations management
- Infrastructure and network administration
- Office 365 and Microsoft 365 support
- Wireless technology management for hotels and service apartments
- telephney and voip system intigration for Office
- Hyper-V virtualization
- LAN and WAN management
- TCP/IP networking
- DNS configuration
- DHCP services
- Firewall management
- Cybersecurity oversight
- Disaster recovery planning
- Backup solutions implementation
- IT procurement strategies
- Vendor management practices
- Hardware lifecycle management
- Helpdesk support services
- System monitoring techniques
- Performance optimization strategies
Certification
- AWS Certified Cloud Practitioner
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- Cisco CCNA
- Microsoft Certified Professional (MCP)
- HP Master Technician
- Dell Certified Systems Expert
Languages
English
Proficient
C2
Urdu
Proficient
C2
pashto
Proficient
C2
Nationality
- British Citizen
Timeline
IT Manager
Maykenbel Properties
05.2011 - Current
IT Field Engineer
OnForce
01.2007 - 12.2010
Field Technician
Nobal Technologies Inc
01.2004 - 12.2007
Desktop / Network Support Engineer
Compumania Inc
01.2001 - 12.2004
Diploma -
Business Management
Diploma -
Computer Programming
BSc (Hons) -
Mechanical Engineering