Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Timeline
Generic

Khurram Khan

Luton

Summary

With extensive experience in security team leadership and client management, I have built a career on fostering collaboration, driving performance, and delivering measurable results. I excel at leading diverse teams, ensuring staff are well-trained, motivated, and equipped to handle challenges with professionalism and resilience.


My leadership style is hands-on and supportive, combining clear direction with a focus on developing individual strengths. At both Stealth and Mitie, I was entrusted with overseeing high-performing teams, coordinating operations, and instilling a culture of accountability and excellence. By providing tailored training and guidance, I ensured that team members not only met but often exceeded operational standards, strengthening both client trust and internal cohesion.


Equally comfortable in client-facing roles, I have a proven ability to build strong relationships, manage expectations, and communicate effectively across all levels of an organization. My approach balances strategic oversight with attention to detail, enabling me to deliver timely reports, streamline processes, and adapt to

evolving priorities.


I am now eager to apply my leadership expertise, commitment to professional development, and client-focused mindset to contribute to your company's success and help drive its mission forward.

Overview

16
16
years of professional experience
2012
2012
years of post-secondary education

Work history

Security Team Leader

Stealth Security/ Mitie Security
Dunstable
05.2015 - 09.2025
  • Lead and mentor a team of security personnel, fostering a high-performing, accountable workforce.
  • Developed and delivered comprehensive training programs, reducing onboarding time by 50% and improving overall team competency.
  • Supervised team operations, ensuring adherence to safety protocols and effective emergency response, resulting in a reduction in workplace incidents.
  • Built strong client relationships by guiding the team to deliver exceptional service, achieving 90% client satisfaction.
  • Coordinated team efforts in monitoring security systems and handling incidents, improving response times and reducing overall security breaches

Delivery Manager

McDonald's
Dunstable
09.2010 - 05.2015


Industry: Fast Food / Team Operations


  • Managed and motivated a team to deliver high-quality service, handling ~50 customer interactions per week efficiently.
  • Trained and supported team members on operational procedures, stock control, and customer engagement, improving team performance and productivity.
  • Oversaw inventory and stock replenishment, ensuring smooth operations while maintaining team accountability for accuracy.
  • Consistently met weekly KPIs, driving team success with a 90% achievement rate.

Sales

Sapphire
Luton
08.2009 - 08.2010

Industry: Retail – Jewelry / Clothing


  • Supported colleagues in daily operations, ensuring teamwork and collaboration in delivering excellent customer service.
  • Assisted in training new staff on store procedures, contributing to faster onboarding and stronger team cohesion.
  • Promoted products as a team effort, helping drive sales growth while maintaining service quality.

Education

BA Hons - Business Management

Middlesex University

BTEC - Business

Luton Sixth Form College

High School Diploma - Double

Challney High School for Boys

Skills

  • CCTV Management
  • Customer Service
  • System Knowledge
  • Client Support
  • Employee Management
  • Tool / Technology

Languages

English
Urdu

Accomplishments

Key Achievements

Led a 20-member security team to consistently exceed operational standards, improving incident response times by 40% and reducing security breaches by 30%.

Designed and delivered a comprehensive training program, cutting onboarding time by 50% and enhancing team competency.

Achieved 90% client satisfaction, building and maintaining strong client relationships through consistent service excellence.

Improved team morale and engagement through recognition programs, mentoring, and professional development initiatives.

Streamlined operational processes, increasing overall efficiency, accountability, and compliance across security operations.

Trained and coached over 5 colleagues, fostering professional growth, competency, and stronger team cohesion.

Earned two promotions in three years, recognized for initiative, leadership excellence, and ability to manage complex

Timeline

Security Team Leader

Stealth Security/ Mitie Security
05.2015 - 09.2025

Delivery Manager

McDonald's
09.2010 - 05.2015

Sales

Sapphire
08.2009 - 08.2010

BTEC - Business

Luton Sixth Form College

High School Diploma - Double

Challney High School for Boys

BA Hons - Business Management

Middlesex University
Khurram Khan