Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Affiliations
Timeline
Generic
Khrystyna Kushnir

Khrystyna Kushnir

London

Summary

Experienced client manager who strives to exceed client expectations in all spheres and goes above and beyond.


My task is simple: do your job well with passion and dedication which is a key to a high level of service. The aim is to make the client experience unforgettable or remind them about caring with the pinch of hedonism and feeling of uniqueness.

Overview

5
5
years of professional experience

Work history

Event producer of Closed Unique events

self-employed
Kyiv - London
05.2023 - Current
  • Planned and efficiently organized more than 20 activities, details, and timelines for large- and small-scale events.
  • Prepared, monitored & maintained event budgets.
  • Followed event timelines and coordinated staff to meet required deadlines.
  • Coordinated visual, sound, and lighting teams in setting up events well ahead of start times.
  • Delivered excellent customer service and valid knowledge with a positive, friendly, helpful approach
  • Displayed outgoing and energetic behaviour to create a warm, fun and trusted atmosphere for guests.

Networking Magic

self-employed
Kyiv - London
01.2022 - Current
  • Built positive working relationships with business and wellness talents, companies, and other external organizations.
  • Created a trusted environment for leaders and entrepreneurs to support each other on the way
  • Delivered networking aesthetic events on a handpick basis
  • United Lovemark brands into collaborations on their values, interests and love to client service

English teacher

self-employed
London
03.2023 - Current
  • Taught spelling, pronunciation and sentence structure to form basic foundation of language.
  • Prepared students to take official exams, achieving high success rate.
  • Evaluated student progress by providing short quizzes, examinations and standardised tests.
  • Adapted teaching styles and resources to suit student age and ability.
  • Provided additional support to struggling students, promoting improved academic confidence.

Creator

"Brave station" Ukrainian festival
London, Chelsea
11.2022 - Current
  • Getting familiar with the event management market in the UK for 3 months
  • 'Turn-key' festival organization
  • Networking and involving partners and sponsors
  • Attracting over 50 Ukrainian brands for collaboration
  • Organised International Logistics and bureaucracy
  • Creating the dream team with the unique client service
  • Full control and space organization at the venue during the festival
  • Produced engaging headlines to capture the target audience ( singers, speakers, gallery artists, etc.)
  • Kept up to date with digital marketing trends and developments to help optimise content strategy.
  • Demonstrated passion and enthusiasm to provide exceptional customer service to 2000+ clients on weekends.

Volunteer Activity

-
Kyiv - London
02.2022 - Current
  • Successfully delivered on tasks within tight deadlines by checking the information and delivering it to the site in Vzaemodiya Project - link
  • Organized a charity event in London for 40 refugee women to help them with the adaptation process
  • Invitees: psychologist, HR, and visa issues expert, who helped the women get familiar with their rights, employment situation and psychological state
  • Helped more than 200 women to adapt by providing and coordinating the requested information
  • Held weekly meetings with the women, where I served as a qualified facilitator in a program prepared by a psychotherapist and the team
  • Carried out day-to-day duties accurately and efficiently on being a matchmaker between people and their requests
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Supported team by demonstrating respect and willingness to help.

Project manager

Inseed
KYIV
08.2021 - 11.2021
  • Skills gained: Basic project management skills, Organized Client-Agency-Team communication, Got familiar with a new work area
  • Achievements: Within a short period got familiar with the company activities, communication style, and agency services, Efficiently worked remotely
  • Got familiar with the following programs: Photoshop, Illustrator, Figma, Excel, Google calendar/meets, Asana

Head of Affiliate

English Prime
KYIV
10.2019 - 04.2021
  • Grows from Teacher/Client Manager to Head of Affiliate
  • Responsibilities (during those 4 years): Gained effective communication skills and used it with clients, including the conflict ones, in win-win format, Maintained internal CRM system, Motivated the teachers to improve their teaching skills and develop expertise,
  • Improved all administrative processes of the affiliate, Communicated corporate culture to every employee
  • Organized and regularly held one-on-one meetings with the team,
  • Achievements: Increased two times the retention number of students after the trial class, Substantially decreased the staff turnover

Education

Student - Client Service

Customer Service Revolution-Anastasia Vladychynska
Online

Certified Student - Event management an Marketing

Event Marketing by Keller Vadym
Online

A-Levels - Psychology

Bodynamic Somatic Developmental Psychology
Kyiv

Course - Brand Marketing

Not only magic
Kyiv

Course "Novel or Intrigue with Copyright" by Nataliya Vladimirova on patents - undefined

Course for beginners "Digital marketing" - undefined

Course "Leadership Basics" - undefined

Intensive Course "Effective Public Speaking" - undefined

Linguist -

Kyiv National Linguistic University
Kyiv

Skills

  • Effective Team Leader
  • Great Communication
  • Event Organization
  • Marketing
  • Magic Networking
  • Attention to Detail
  • Personalised client service
  • Outstanding customer service
  • Project coordination

Languages

Ukrainian
English

Personal Information

  • Date of birth: 04/18/98
  • Nationality: Ukrainian

Affiliations

  • Psychology, meetings, self-discovering and traveling

Timeline

Event producer of Closed Unique events

self-employed
05.2023 - Current

English teacher

self-employed
03.2023 - Current

Creator

"Brave station" Ukrainian festival
11.2022 - Current

Volunteer Activity

-
02.2022 - Current

Networking Magic

self-employed
01.2022 - Current

Project manager

Inseed
08.2021 - 11.2021

Head of Affiliate

English Prime
10.2019 - 04.2021

Student - Client Service

Customer Service Revolution-Anastasia Vladychynska

Certified Student - Event management an Marketing

Event Marketing by Keller Vadym

A-Levels - Psychology

Bodynamic Somatic Developmental Psychology

Course - Brand Marketing

Not only magic

Course "Novel or Intrigue with Copyright" by Nataliya Vladimirova on patents - undefined

Course for beginners "Digital marketing" - undefined

Course "Leadership Basics" - undefined

Intensive Course "Effective Public Speaking" - undefined

Linguist -

Kyiv National Linguistic University

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Khrystyna Kushnir