Kristina Kritsak
London,United Kingdom
Summary
Professional with strong background in administration, sales, and premium customer service within high-end environments. Experienced in delivering exceptional guest experience, managing high-volume service, and maintaining composure under pressure. Highly organised, detail-oriented, and quick to adapt in fast-paced, luxury hospitality settings.
Overview
2027
2027
years of professional experience
Work history
Hostess
The Westminster bar and grill
London
2024.04 - 2025.03
- Managed guest reception and seating arrangements
- Handled reservations and ensured smooth front-of-house operations
- Communicated with guests in a professional and friendly manner
- Worked efficiently in a fast-paced, high-pressure environment
- Coordinated with service staff to maintain high standards
- 6 months
Brow artist
Lamar Beauty
London
2024.04 - 2025.05
- Performed brow treatments and consultations
- Maintained hygiene and safety standards
- Provided personalised client service
Salon Administrator
Lamar Beauty
London
- Managed appointments and bookings system
- Communicated with clients and handled inquiries
- Processed payments and front desk operations
- Supported daily administrative tasks
Location Manager / Administrator
So Shell Beauty Salon
London
2025.05 - 2026.03
- Ability to work effectively in high-pressure environments, maintaining exceptional service standards
- Full-cycle recruitment: sourcing, interviewing, and onboarding staff
- Conducting staff training and continuous performance development
- Full team management, including scheduling, supervision, and performance control
- Experience working with salon management systems: Altegio, ClassPass, Treatwell, Zenoti,Notions
- Implementation of new industry trends and services to enhance client experience
- Payroll management and staff compensation processing
- Procurement and inventory management of salon materials and supplies
- Development and execution of marketing and promotion strategies to drive business growth
Education
Bachelor’s Degree - International Relations
Vasyl Stefanyk Precarpathian National University
Ukraine05.2026
Skills
- Administration
- Team Coordination
- Customer Service
- Communication
- Problem Solving
- Organisation
- Time Management
- Multitasking
- Stress Management
- Attention to Detail
- Recruitment
- Scheduling
- Conflict Resolution
- Adaptability
- Leadership
- Responsibility
- Reliability
- Punctuality
- Ability to Work Under Pressure
LANGUAGES
Ukrainian — Native
Russian — Fluent
English — B2 (Upper-Intermediate)
Timeline
Location Manager / Administrator
So Shell Beauty Salon
2025.05 - 2026.03
Hostess
The Westminster bar and grill
2024.04 - 2025.03
Brow artist
Lamar Beauty
2024.04 - 2025.05
Salon Administrator
Lamar Beauty
Bachelor’s Degree - International Relations
Vasyl Stefanyk Precarpathian National University