Khooban sahi
UK
Summary
Adaptable and results-driven professional with experience in mobile app development, security management, and product advisory. Proven leadership abilities as a Security Manager, overseeing operations, compliance, and stakeholder coordination in high-pressure environments. As a Product Advisor for Microsoft, provided hands-on technical support, delivered engaging product demonstrations, and enhanced customer experience through troubleshooting and optimization. Passionate about innovation, problem-solving, and continuous learning, with a strong ability to adapt to diverse roles and environments.
Overview
2
2
years of professional experience
Work history
Microsoft Product Advisor (Part-Time)
Avidity
02.2025 - 04.2025
- Provided hands-on troubleshooting and technical support for Microsoft devices and software
- Delivered interactive demos, showcasing product features and resolving customer queries
- Assisted customers with device setup, software installation, and product optimization
- Maintained detailed reports on technical issues, customer feedback, and sales performance
- Collaborated with in-store teams to enhance product visibility and customer engagement
Mobile App Developer (Contract)
Starhill Ventures
05.2024 - 08.2024
- Integrated user experience research into UI design using Figma.
- Utilized React Native for dynamic components.
- Ensured reliable data management and seamless user experience.
- Working efficiently in professional environment.
Security Manager
AMA
09.2023 - 05.2024
- Communicate with around 100 local members weekly to cover security shifts
- Ensure compliance with higher authority instructions and remind relevant parties
- Maintain and share regional meeting records, inform members, and report to central authority monthly
- Organise monthly regional meetings and events
- Increase individual report form submissions
- Engaged in youth mentoring programmes, providing guidance and support to young individuals in the community
- Led teams of volunteers in various projects, fostering teamwork and maximising project outcomes
Education
BSc. (Honours) - Computer Science
Kingston University
Skills
- Project Management
- Communication
- Management
- Problem Solving
- Troubleshooting
- Customer Service
- Microsoft Office
- JavaScript
- Adaptable
- Agile
- Analytical thinking
- Strategic
Languages
English
German
Urdu
Final Year Project:
Student Mentorship App - Grade 84%
- Developed a mobile app connecting students with mentors to address academic underperformance.
- Utilised React Native, Firebase, and Node.js for full-stack development.
- Implemented Agile methodology for iterative development and continuous improvement.
- Applied Lean UX principles for user-centric design, focusing on usability and feedback.
- Delivered key features including scheduling, progress tracking, and feedback systems.
- Conducted usability testing to refine user experience and ensure effectiveness.
- Managed the full SDLC from research to final product presentation
Affiliations
- Chess rated 2100+ placed in 0.5% in the world. Working on getting a title through competitions.
- Football player and supporter
Timeline
Microsoft Product Advisor (Part-Time)
Avidity
02.2025 - 04.2025
Mobile App Developer (Contract)
Starhill Ventures
05.2024 - 08.2024
Security Manager
AMA
09.2023 - 05.2024
BSc. (Honours) - Computer Science
Kingston University
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