KH NAHID HOSSAIN
London,City of London
Summary
Through proactive problem-solving, delivering exceptional customer service and a dedication to excellence, I aspire to excel in a dynamic carrier in UK environment and continually enhance my professional capabilities to become a valuable asset to the organization.
Overview
4
4
years of professional experience
2028
2028
years of post-secondary education
Work history
Junior Officer
Mutual Trust Bank
2022.07
- Processed cash transactions 1 MILLION or more efficiently everyday
- Managed customer relations and handled cashier duties
- 98% customer satisfaction
- Increased card sales by 75%
Customer Service Executive
Mutual Trust Bank
2020.11 - 2022.07
Banking Activities
Web Developer
TEQQED(Netherlands)
2018.07 - 2020.11
- Website design and development For 7 years
- Lading page creation , One page website
- Established customer relation
- Increased website sales
Education
MSC - INTERNATIONAL MANAGEMENT
ULSTER UNIVERSITY
2024.09 -
MBA - Finance and Banking
Islamic University
2001.05 - 2020.03
Master of Arts - Bengla
Islamic University Kushtia
Bachelor of Arts -
Islamic University Kushtia
Skills
- Communication
- Team Player
- Networking
- Organizing
- Problem-Solving
- Persuasion
- Adaptability
- Time Management
- Technology Proficiency
- Relationship Management
Languages
English
Timeline
MSC - INTERNATIONAL MANAGEMENT
ULSTER UNIVERSITY
2024.09 -
Junior Officer
Mutual Trust Bank
2022.07
Customer Service Executive
Mutual Trust Bank
2020.11 - 2022.07
Web Developer
TEQQED(Netherlands)
2018.07 - 2020.11
MBA - Finance and Banking
Islamic University
2001.05 - 2020.03
Master of Arts - Bengla
Islamic University Kushtia
Bachelor of Arts -
Islamic University Kushtia