KHAOULA GOUCHI
Summary
Professional and detail-oriented administrator with experience in HR, recruitment and coordination .Strong organisational and communication skills with the ability to manage multiple tasks efficiently in fast-paced environments.
Multilingual capabilities in English, French, and Arabic facilitate effective communication in diverse settings. Recently Relocated to the UK and fully eligible to work.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Employer Branding and Recruitment Specialist
B3G Tech
Rabat, Morocco
2023.08 - 2024.12
- Sourced and recruited IT profiles (developers, engineers, tech leads)
- Managed end-to-end recruitment process from job posting to offer
- Conducted screening interviews and coordinated with hiring managers
- Developed employer branding content and managed the company LinkedIn page
- Organised internal events and employee engagement workshops
- Fostered positive candidate experiences throughout the recruitment journey contributing towards a reputable employer brand image.
HR and Payroll Administrative Officer
Transdev Morocco
Salé, Morocco
2023.03 - 2023.08
- Posted job ads and sourced candidates.
- Conducted interviews and managed onboarding.
- Prepared contracts, work certificates, and payroll documents.
- Handled employee files and disciplinary actions.
- Managed payroll variables: bonuses and absences.
Talent Acquisition Recruiter
Intelcia
Rabat, Morocco
2021.09 - 2023.03
- Assessed recruitment needs and sourced candidates.
- Conducted interviews and supported onboarding.
- Tracked recruitment activity using HR dashboards.
- Collaborated with marketing team to create compelling job adverts, attracting high-quality applicants.
- Collaborated closely with hiring managers to understand specific departmental needs in talent acquisition.
Scheduling Officer-Customer Service Advisor
Onefield-Accytime
Rabat, Morocco
2020.12 - 2021.06
- Acted as a key point of contact between customers and field technicians, ensuring smooth coordination and service delivery.
- Managed the technicians’ schedules, including tracking absences, managing holiday requests, and adjusting routes and coverage as needed.
- Handled a high volume of inbound and outbound calls, responding to customer queries, complaints, and rescheduling needs.
- Maintained accurate records and updated internal planning and booking systems.
- Demonstrated strong time management and multitasking skills in a fast-paced environment.
Education
Level 2 - English Functional Skills
Bedford College
Bedford /2025 - /2026
Master's Degree - Human Resources Management
Ibn Tofail University
Morocco 2018.01 - 2020.01
Bachelor's Degree - HR Management
Ibn Tofail University
Morocco 2017.01 - 2018.01
Higher National Diploma (BTS) - SME/SMI Management
Al-Laymoune High School
Morocco 2015.01 - 2017.01
Baccalaureate - Economic Sciences
Omar El Khayam High School
Morocco 2014.01 - 2015.01
Skills
- Employee Relations: Experienced in fostering positive workplace culture, resolving employee issues, and promoting open communication
- Recruitment & Onboarding: Focused on delivering a smooth and engaging experience for candidates and new hires, from sourcing to integration
- Employer Branding: Experienced in managing social media presence (LinkedIn), creating engaging content, and promoting a strong employer image
- ATS and Recuitment systems: JazzHR , SAP
- Microsoft Office Suite : Word,Excel,PowerPoint,Outlook
- Multilingual Communication : English,French,Arabic
References
References Available on request.
Affiliations
- Content creation, social media trends, travelling, music.
Timeline
Employer Branding and Recruitment Specialist
B3G Tech
2023.08 - 2024.12
HR and Payroll Administrative Officer
Transdev Morocco
2023.03 - 2023.08
Talent Acquisition Recruiter
Intelcia
2021.09 - 2023.03
Scheduling Officer-Customer Service Advisor
Onefield-Accytime
2020.12 - 2021.06
Master's Degree - Human Resources Management
Ibn Tofail University
2018.01 - 2020.01
Bachelor's Degree - HR Management
Ibn Tofail University
2017.01 - 2018.01
Higher National Diploma (BTS) - SME/SMI Management
Al-Laymoune High School
2015.01 - 2017.01
Baccalaureate - Economic Sciences
Omar El Khayam High School
2014.01 - 2015.01
Level 2 - English Functional Skills
Bedford College
/2025 - /2026