KHALIL MOUADDEB
Summary
Proactive Outsourcing Manager with extensive experience in cost reduction, vendor management, and process optimization. Expert in building strong vendor relationships, implementing quality control measures, and developing risk mitigation strategies. Bringing proven skills in sales growth, client retention, and team leadership to drive business success.
Overview
5
5
years of professional experience
Work History
Outsourcing Manager
Medicus
05.2024 - 09.2024
- Cost Reduction: Successfully negotiating contracts that led to significant savings in operational costs.
- Vendor Management: Building strong relationships with vendors to improve service quality and reliability.
- Process Optimization: Streamlining outsourced processes to enhance efficiency and reduce turnaround times.
- Quality Improvement: Implementing quality control measures that resulted in higher standards of service delivery.
- Risk Management: Identifying potential risks associated with outsourcing and developing strategies to mitigate them.
Sales and Clients Management
Centre Hemodialyse Quart Hôpitaux
02.2022 - 09.2023
- Increased Sales Revenue: Successfully increased annual sales revenue by 30% through targeted marketing campaigns and client relationship building.
- Client Retention: Improved client retention rates by 25% by implementing a personalized follow-up strategy and regular check-ins.
- New Client Acquisition: Onboarded 50 new clients within six months, expanding the client base by 40% through networking and referrals.
- Cross-Selling Opportunities: Identified and executed cross-selling opportunities, resulting in a 15% increase in average revenue per client.
- Customer Satisfaction: Achieved a customer satisfaction score of 95% by enhancing service delivery and addressing client feedback promptly.
Sales Manager
Bimo
02.2020 - 01.2022
- Sales Growth: Achieved a 35% increase in sales revenue year-over-year by developing and executing targeted sales strategies.
- Team Development: Successfully trained and mentored a team of 10 sales representatives, leading to a 40% increase in team productivity.
- Market Expansion: Led the team in expanding into three new regions, resulting in a 25% increase in the overall customer base.
- High-Value Accounts: Secured contracts with three major clients, contributing an additional $1 million in annual revenue.
- Sales Process Optimization: Streamlined the sales process, reducing the sales cycle by 20% and increasing conversion rates by 15%.
- Customer Relationship Management: Implemented a customer relationship management system that improved client follow-ups and enhanced customer satisfaction scores by 30%.
- Performance Metrics: Established key performance indicators (KPIs) that improved tracking of team performance and accountability, resulting in a more motivated sales force.
Education
Bachelor of Science - Software Engineering
Hubei University of Technology
China06-2024
Associate of Applied Science - Bachelor of Applied Linguistics And English Langua
Ecole Haute Etude Et Management
Morocco06-2021
High School Diploma -
Ben M'sik
Morocco06-2018
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Sales management
- Marketing
- Negotiation
- Social Media Management
- Sales Tracking
- Relationship Building
- Product Knowledge
Languages
Arabic
Native language
English
Advanced
C1
French
Advanced
C1
Spanish
Elementary
A2
Chinese (Mandarin)
Beginner
A1
Timeline
Outsourcing Manager
Medicus
05.2024 - 09.2024
Sales and Clients Management
Centre Hemodialyse Quart Hôpitaux
02.2022 - 09.2023
Sales Manager
Bimo
02.2020 - 01.2022
Bachelor of Science - Software Engineering
Hubei University of Technology
Associate of Applied Science - Bachelor of Applied Linguistics And English Langua
Ecole Haute Etude Et Management
High School Diploma -
Ben M'sik
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