Khalil Mirjah
Harrow
Summary
Senior Sales and Account Management professional with proven success in high-ticket, commission-based sales within FCA-regulated financial markets. Demonstrated ability to manage and grow client portfolios, exceed revenue targets, and retain long-term client relationships through consultative selling, advanced objection handling, and data-driven market analysis. Experienced team leader with a strong background in training, performance management, and operational excellence. Recognised for combining commercial performance with compliance, professionalism, and client trust.
Overview
5
5
years of professional experience
Work History
Senior Account Manager / Broker
Fortrade
Watford
01.2025 - Current
- Manage high-volume, high-value client portfolios within FCA-regulated environments, operating against aggressive monthly revenue targets of £100,000-£115,000 while ensuring full regulatory compliance and consistent revenue growth.
- Lead high-ticket sales conversations, overcoming complex objections and increasing average client deposits while consistently performing against senior-level revenue expectations.
- Maintained strong client retention through proactive relationship management and customised investment strategies.
- Conducted advanced market analysis, delivering insights that empowered clients to make informed decisions.
- Trained and guided clients to achieve independent market understanding while ensuring adherence to regulatory standards.
- Uphold confidentiality and data protection while maintaining accurate CRM and system records.
Account Manager / Broker
Fortrade
Watford
07.2024 - 12.2024
- Managed client accounts end-to-end, from onboarding to ongoing portfolio optimisation.
- Delivered high-ticket, consultative sales to clients, increasing portfolio size and long-term engagement.
- Identified client objections and delivered tailored solutions, enhancing client trust and increasing deposit levels.
- Analysed market trends to identify opportunities and mitigate downside risk, boosting client satisfaction and retention.
- Built strong professional relationships, establishing a position as a trusted advisor instead of a transactional salesperson.
Sales Brand Ambassador
SWAN Marketing
London
01.2024 - 07.2024
- Exceeded monthly sales targets by approximately 15% in a fully commission-based environment.
- Generated high sales volumes individually and as a team leader, contributing significantly to overall revenue performance.
- Established rapport with prospects, articulated product value effectively, and addressed objections confidently.
- Implemented cold calling and community engagement strategies to develop pipeline and foster long-term customer relationships.
- Analysed customer feedback to refine sales approaches, increasing conversion rates by 10%.
Team Leader / Manager
Mitchells & Butlers (Chained Establishment)
London
08.2021 - 01.2024
- Led, trained, and performance-managed teams to consistently meet operational and revenue targets.
- Oversaw daily operations, staffing, scheduling, and service delivery during peak trading periods.
- Implemented efficiency protocols that reduced service times by 15%, enhancing customer satisfaction and increasing operational throughput.
- Managed customer escalations and conflict resolution, safeguarding brand reputation and fostering customer loyalty.
- Maintained service quality standards across a large, structured organisation, ensuring consistent customer experiences.
- Promoted into a leadership role within a high-volume, fast-paced, multi-site hospitality environment.
Software Work Experience
Wavelink
London
05.2021 - 07.2021
- Analysed technical issues and implemented solutions to enhance platform stability and customer satisfaction.
- Collaborated with cross-functional teams to deliver software solutions on time, enhancing system reliability and user experience.
- Trained and mentored new hires, improving team efficiency and performance.
Education
Extended Diploma - Business Studies
St Dominic's Sixth Form College
05-2021
Skills
- High-Ticket & Consultative Sales
- Portfolio & Relationship Management
- FCA Compliance & Risk Awareness
- Revenue Growth & Target Achievement
- Objection Handling & Negotiation
- Client Onboarding
- Client Retention & Upselling
- Market & Trend Analysis
- Cold Calling & Pipeline Development
- Team Leadership & Coaching
- Performance & Conversion Optimisation
Custom
Eligible to work in the UK, Comfortable working in target-driven, commission-based environments, Strong understanding of regulated sales and compliance-led client engagement, Full UK's manual driving license and personal car.
Timeline
Senior Account Manager / Broker
Fortrade
01.2025 - Current
Account Manager / Broker
Fortrade
07.2024 - 12.2024
Sales Brand Ambassador
SWAN Marketing
01.2024 - 07.2024
Team Leader / Manager
Mitchells & Butlers (Chained Establishment)
08.2021 - 01.2024
Software Work Experience
Wavelink
05.2021 - 07.2021
Extended Diploma - Business Studies
St Dominic's Sixth Form College