Sales Advisor
BT Interact
- Managed high volumes of inbound and outbound sales calls daily, consistently delivering strong conversion rates in a competitive environment.
- Operated within a target-driven framework, frequently surpassing monthly revenue and sales performance goals.
- Drove success across key performance indicators (KPIs), including call quality, sales conversions, and customer satisfaction scores.
- Delivered a first-class customer experience, using consultative selling to identify needs and provide tailored solutions.
- Contributed to a high-performing sales team, actively supporting colleagues to achieve and exceed business-wide objectives.