Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Khalid Garbiya

Sheffield,South Yorkshire

Summary

Dedicated professional with a strong foundation in warehousing, sales, and customer service. Proven experience in large-scale event stewardship, warehouse operations, and direct sales. Skilled in maintaining safe and efficient work environments, with expertise in problem-solving and conflict resolution. Fluent in English, bringing decisiveness and thoughtfulness to any role.

Overview

5
5
years of professional experience

Work History

Elderly Caregiver

Sheffield
04.2026 - 07.2026
  • Administered medication as prescribed, maintaining accurate records of administration and any side effects.
  • Supported client mental health with reading, games and activities.
  • Kept spaces clean and organised, handling linens, clothes washing and basic housekeeping.

Call center

Ant Marketing
Sheffield
12.2025 - 03.2026
  • Maximised customer engagement and satisfaction by delivering excellent customer service.
  • Provided empathetic support to vulnerable individuals during phone interactions, fostering trust and rapport
  • Maintained composure and professionalism during challenging customer interactions, resolving issues effectively
  • Identified issues, analysed information and provided solutions to problems.
  • Updated system records with accurate information for each caller, ensuring data integrity
  • Collaborated in the team setting to handle tougher assignments and challenges
  • Listened to directives from senior team members to complete safe, accurate work

Apprentice Hairdresser

Sheffield
01.2025 - 09.2025
  • Shadowed supervisor and senior staff to learn diverse techniques, improving skill set for service delivery.
  • Observed and actively listened to understand processes and practices, enhancing ability to perform tasks effectively.
  • Employed strong attention to detail and problem-solving skills to complete assigned tasks on time and to quality specifications.
  • Adhered to health and safety procedures during tasks to ensure a safe work environment. in performing assigned tasks, minimising accidents.
  • Maintained inventory records, conducted stock checks, and reordered supplies as needed.

Sales Assistant

versatile marketing
Sheffield
06.2024 - 10.2024
  • Assisted customers with inquiries, directing them to appropriate resources and facilitating purchases
  • Completed customer payments using credit cards, mobile payments and cash
  • Explained product features, advantages, and benefits to enhance customer understanding and support informed purchasing decisions
  • Adapted sales strategies to meet diverse customer needs
  • Promoted various products, including Cuckoo Broadband, to local households, increasing brand awareness
  • Enhanced communication techniques through customer interactions

Parcel Sorter

Evri
03.2024 - 06.2024
  • Maintained fast-paced workflow to consistently meet daily targets
  • Organised incoming parcels for efficient dispatch to correct destinations
  • Coordinated with management and central control to streamline trailer movements

Warehouse Operative

FPS
08.2023 - 12.2023
  • Coordinated shipments and managed inventory flow to support timely delivery of goods
  • Ensured adherence to safety protocols to maintain a safe working environment
  • Determined work assignments and identified material and equipment needs to optimise workflow.

Warehouse Operative

Next
02.2023 - 05.2023
  • Picked and packed orders accurately to ensure timely delivery and customer satisfaction
  • Maintained cleanliness in warehouse to promote a safe and organised work environment
  • Picked and packed customer orders with accuracy, meeting daily productivity targets.
  • Picked orders to meet productivity targets.
  • Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.

Steward

Sierra 1
Sheffield
10.2021 - 02.2023
  • Created a safe and welcoming atmosphere at football matches and cultural gatherings, enhancing guest experiences.
  • Managed ticketing and provided courteous assistance to guests, ensuring smooth event operations.
  • Addressed customer enquiries and concerns promptly, contributing to high satisfaction levels.
  • Remained calm in highly stressful situations, maintaining order and following emergency procedures.

Warehouse Operative

ASOS
10.2022 - 01.2023
  • Managed stock levels to ensure timely order processing
  • Collaborated with colleagues to enhance team dynamics and achieve shared objectives
  • Picked and packed customer orders with accuracy, meeting daily productivity targets.
  • Picked orders to meet productivity targets.
  • Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.

Warehouse Operative

Frasers Group
07.2022 - 09.2022
  • Operated machinery and tools for efficient stock movement
  • Ensured accurate fulfilment of customer orders
  • Picked and packed customer orders with accuracy, meeting daily productivity targets.
  • Picked orders to meet productivity targets.
  • Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.

Warehouse Operative

PrettyLittleThing / Clipper
06.2022 - 07.2022
  • Assisted logistics operations during peak periods to meet increased demand
  • Responded to dynamic workloads by prioritising tasks and maintaining workflow
  • Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.

Education

LEVEL 3 EXTENDED DIPLOMA - Business

Longley Park Sixth Form
England
07-2022

GCSE - ENGLISH, MATHS, SCIENCE & BTEC BUSINESS

Handsworth Grange Community Sports College
England
07-2019

BA (HONS) - Business and Marketing

Sheffield Hallam University
England

Skills

  • Customer Service
  • Communication
  • Teamwork/Team player
  • Problem-Solving
  • Customer relationship building
  • Active listening
  • Flexibility
  • Willingness to learn
  • Reliability
  • Commitment
  • Microsoft Office
  • Door-to-door sales

Interests

  • Keen on watching sports primarily Football but also Athletics, MMA and Formula one
  • Have a wide palette of gaming from FC/Formerly FIFA games to GTA and Hogwarts legacy
  • Also, i enjoy blockbuster movies

Timeline

Elderly Caregiver

04.2026 - 07.2026

Call center

Ant Marketing
12.2025 - 03.2026

Apprentice Hairdresser

01.2025 - 09.2025

Sales Assistant

versatile marketing
06.2024 - 10.2024

Parcel Sorter

Evri
03.2024 - 06.2024

Warehouse Operative

FPS
08.2023 - 12.2023

Warehouse Operative

Next
02.2023 - 05.2023

Warehouse Operative

ASOS
10.2022 - 01.2023

Warehouse Operative

Frasers Group
07.2022 - 09.2022

Warehouse Operative

PrettyLittleThing / Clipper
06.2022 - 07.2022

Steward

Sierra 1
10.2021 - 02.2023

LEVEL 3 EXTENDED DIPLOMA - Business

Longley Park Sixth Form

GCSE - ENGLISH, MATHS, SCIENCE & BTEC BUSINESS

Handsworth Grange Community Sports College

BA (HONS) - Business and Marketing

Sheffield Hallam University
Khalid Garbiya