Khalid Farah
Birmingham ,West Midlands
Summary
Dedicated professional with a strong foundation in customer service and problem-solving, adept at managing time effectively and maintaining attention to detail in fast-paced environments. Demonstrates reliability and punctuality, excelling in teamwork and communication while comfortably handling basic technology and manual tasks. Committed to following procedures and ensuring accuracy in record-keeping, with a career goal of enhancing operational efficiency through exceptional service delivery.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
Work history
Internet and Cafe Assistant
Liban
Birmingham, Sandwell
06.2023 - 08.2024
- Worked independently and reliably during solo shifts, maintaining smooth operations without supervision.
- Harnessed prioritisation, organisation and multitasking skills and tools in handling multiple tasks, amplifying productivity. setting.multitasking
- Learnt practical skills and techniques by shadowing senior staff to understand the organisation's operations, policies and procedures.
- Harnessed prioritisation, organisation and multi-tasking skills and tools in handling multiple tasks, amplifying productivity.
- Photocopied and printed documents for office team members.
- Regularly assisted customers with their needs, ensuring they had a positive experience.
- Problem-Solving: Handling various customer requests, whether related to printing, applying for services, or helping students, required quick thinking and solutions.
Education
Pearson BTEC Level 2 First Extended Certificate - Engineering
University College Birmingham
Birmingham, West Midlands 09.2024 - 03.2025
C&G 2850-20 Certificate - Engineering (Manufacturing Technology)
Dudley College of Technology
Birmingham, West Midlands 09.2023 - 06.2024
GCSEs - Maths, English, Combined Science, PE, Business studies, Geography, Design and Technology, IT
Shireland Collegiate Academy
Birmingham, West Midlands 09.2017 - 06.2023
Skills
- Customer service
- Time management
- Attention to detail
- Multitasking
- Problem-solving
- Computer literacy
- Following Procedures
- Reliability & punctuality
- Working under pressure
- Basic record-keeping
- Teamwork and communication skills
- Comfort with basic technology or scanners
- Ability to work in a fast-paced environment
- Manual handling
Personal Information
Date of birth: 01/06/06
National Insurance number: PL 25 98 76 A
Affiliations
- Sports, Travelling, Reading, Community involvement.
Timeline
Pearson BTEC Level 2 First Extended Certificate - Engineering
University College Birmingham
09.2024 - 03.2025
C&G 2850-20 Certificate - Engineering (Manufacturing Technology)
Dudley College of Technology
09.2023 - 06.2024
Internet and Cafe Assistant
Liban
06.2023 - 08.2024
GCSEs - Maths, English, Combined Science, PE, Business studies, Geography, Design and Technology, IT
Shireland Collegiate Academy
09.2017 - 06.2023
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