Khalid Baig
Monmouth,Monmouthshire
Summary
Reliable, hardworking individual with excellent work ethic. With experience in Transport Supervision and Delivery Driver role, familiar with warehouse processes. Clear communicator with excellent customer service and team leadership skills. Achieves positive outcomes through strategic problem-solving and decision-making. Organised and methodical to achieve tasks within target timeframes. Excellent numeracy and IT skills for successful finance management. Seeking opportunity in a warehouse supervision role.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Delivery driver
CDS for Amazon Flex
Monmouth, Monmouthshire
08.2024 - Current
- Improved client satisfaction by delivering over 350 packages promptly and accurately daily.
- Ensured safety by regular vehicle inspections and maintenance.
- Assisted in warehouse organisation to streamline packing process.
- Navigated various routes efficiently, leading to increased route coverage.
- Completed emergency deliveries successfully despite challenging conditions.
- Completed deliveries with smile and patient, personalised service.
- Accepted and organised work requests using company app.
Cricket Coach
Pershore Cricket Club
Worcester, Worcestershire
04.2021 - Current
- Coaching under 14's with varied cricket abilities to achieve their sporting potential.
- Sharing my passion for the sport through teaching effective bowling techniques, strategising game plans, and helping players develop and improve their skills on the field.
- Adapting to unpredictable situations and effectively finding engaging and inclusive ways to maintain the group focus and motivation
- Welcome parents, guardians and children on arrival, answering queries relating to payments, game fixtures and training programmes.
- Maintain safe training environments to minimise the risk of injury.
- Provided feedback to individual players with the aim of improving their performance.
Sales Advisor
Home logic
03.2024 - 06.2024
- Respresenting Home Logic, selling home environmental products to customers in the West Midlands.
- Created successful relationships with clients, face to face, educating customers with a formative and engaging presentation.
- Understood Home Logic and customer goals, using upselling techniques to achieve targets.
- Provided customers with price information and handled financial transactions.
- Highlighted product features and benefits in line with customer needs, securing high-value sales.
Transport Supervisor
Wychavon County Council & VIP Transport
Worcester, Worcestrshire
01.2020 - 03.2024
- Operated transport services with the County Council between children's schools and their parents/ guardians.
- Ensured professional standards and safeguarding were maintained for children between transport services, schools and parents/guardians.
- Checked all vehicle registrations were council plated and met council standards
- Maintained a vehicle fleet with precise coordination of preventive maintenance and functional repairs.
- Kept all company logs and records updated, recording daily details of work performed to a high standard.
- Assessed staff and team performance and regularly actioned insights to fuel improvement.
- Improved customer satisfaction with proactive communication strategies.
Bar Manager
Kings Head Sidbury, Worcester
Worcester
05.2019 - 01.2020
- Worked as a Bar Manager in a fast-paced pub in the centre of Worcester, managing a team of employees to ensure customer satisfaction.
- Oversaw daily operations, such as managing stock, bar standards, bookings, administration and employee's, demonstrating excellent leadership skills.
- Built a loyal customer base by creating a welcoming environment with top quality service.
- Monitored and maintained stock levels for maximised efficiency and minimised waste.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Interviewed, hired and trained staff on best bar practices, maintaining highly efficient teams.
- Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
Education
Level 3 Diploma - Sports Science
Birmingham Sports SC College
09.2017 - 06.2019
GCSE's - GCSE's
Chantry School
09.2015 - 07.2016
NVQ Level 2 -
Level 2 CPC Transport Management
Skills
- Strategic Planning
- Customer service orientation
- Team building
- Records keeping aptitude
- Warehouse operations familiarity
- Public Relations
- Specification sales
- Relationship Management
- Stock inventory management
- Delivery schedule adherence
Affiliations
- Cricket and exercise
- Cooking
Certification
Level 2 Behaviour Management
Level 3 First Aid
Level 2 CPC Transport Management
Level 2 Cellar & Bar
Management
Level 2 Cricket Coaching ECB
Bronze Award Duke Edinburgh
Timeline
Delivery driver
CDS for Amazon Flex
08.2024 - Current
Sales Advisor
Home logic
03.2024 - 06.2024
Cricket Coach
Pershore Cricket Club
04.2021 - Current
Transport Supervisor
Wychavon County Council & VIP Transport
01.2020 - 03.2024
Bar Manager
Kings Head Sidbury, Worcester
05.2019 - 01.2020
Level 3 Diploma - Sports Science
Birmingham Sports SC College
09.2017 - 06.2019
GCSE's - GCSE's
Chantry School
09.2015 - 07.2016
NVQ Level 2 -
Level 2 CPC Transport Management
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