Khadijah Oomer
Bolton
Summary
As a highly motivated and driven individual, I am consistently dedicated to achieving excellence and continuously learning from those around me. With a natural knack for effective communication and an outgoing demeanor, I bring exemplary skills to every professional endeavor. My focus is unwavering, always promoting an enthusiastic attitude that fosters a positive work environment.
In high-pressure situations, I excel by providing exceptional support while maintaining professionalism at all times. Drawing from my extensive knowledge of dining operations and beverage services, I am a hardworking team player who is committed to exceeding expectations. I thrive on going above and beyond to ensure guests are served promptly and enjoy an unforgettable experience.
Overview
3
3
years of professional experience
Work History
Food Assistant
Aldi
Bolton
05.2023 - 12.2023
Food Assistant
marks and spencers
Bolton
07.2022 - 04.2023
- Organized food items into designated storage areas.
- Checked expiration dates on products to ensure freshness.
- Restocked shelves with inventory as needed.
- Stored produce appropriately according to safety protocols.
- Cleaned up spills and other messes promptly and safely.
- Displayed prepared foods attractively in the display case.
- Answered customer questions and resolved complaints by offering refunds or replacement items.
Receptionist
the cupping clinic
Bolton
10.2021 - 10.2022
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated daily log book with information about visitors entering the premises.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Scheduled and confirmed appointments.
- Updated and recorded customer or client information to maintain accounts.
Food and Beverage Attendant
roccos desserts
Bolton
06.2021 - 05.2022
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Responded quickly to customer complaints or special requests in a professional manner.
- Followed recipes consistently while preparing foods for guest orders.
- Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
- Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Inspected dishes for cleanliness before serving them to customers.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Education
GCES -
Essa Academy
Bolton09-2016
Skills
- Customer Assistance
- Customer Service
- Relationship Building
- Meeting Deadlines
- Scheduling
- Organization Skills
- Optimistic
- reliable
Timeline
Food Assistant
Aldi
05.2023 - 12.2023
Food Assistant
marks and spencers
07.2022 - 04.2023
Receptionist
the cupping clinic
10.2021 - 10.2022
Food and Beverage Attendant
roccos desserts
06.2021 - 05.2022
GCES -
Essa Academy
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