Compassionate individual with a background in retail and education, demonstrating effective communication and independent work capabilities. Track record includes excellence in customer service, cash handling, and supporting children in educational settings. Highly organized and dependable, focused on providing outstanding service and efficient time management. Aims to contribute skills in a sales assistant role within a reputable organisation.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work history
Charity shop volunteer
Your Local Air Ambulance - Cheylesmore
Coventry , West Midlands
03.2026 - Current
Welcome and assist customers in a friendly and professional manner.
Sort, inspect, and organize donated clothing and accessories.
Price clothing items according to charity guidelines.
Steam, hang, and prepare garments for display and sale.
Create and maintain attractive clothing displays to encourage sales.
Replenish stock on the shop floor and keep clothing rails organized.
Process cash and card transactions accurately.
Assist customers with finding clothing, sizes, and styles.
Maintain fitting rooms and ensure they are clean and tidy.
Support seasonal promotions, sales events, and fundraising campaigns.
Receive and acknowledge clothing donations from members of the public.
Help with stock rotation and removal of unsold items.
Keep the shop clean, safe, and welcoming for customers and donors.
Work closely with staff and other volunteers to achieve sales and fundraising targets.
Follow health and safety procedures and charity policies at all times.
Built positive relationships with customers through friendly and effective communication.
Volunteer teaching assistant
Broad Heath Primary school
Coventry, West Midlands
07.2024 - 07.2024
Assisted the class teacher with daily classroom activities.
Supported pupils with learning tasks and classroom exercises.
Helped prepare learning materials and classroom resources.
Encouraged student participation and engagement during lessons.
Provided one-to-one support to pupils when required.
Assisted with classroom organisation and maintaining a positive learning environment.
Supervised students during activities and break times when needed.
Communicated effectively with teachers, staff, and pupils.
Demonstrated patience, responsibility, and good teamwork skills
Education
A-Levels - Health Social Care, English literature and Religious Education
Blue Coat School Coventry
09.2025 -
GCSEs - English Literature,English Language,ReligiousStudies,Geography, French, Combined Science,Mathematics
Eden Girls' School
Coventry
09.2019 - 07.2025
Skills
Good communication skills
Friendly and helpful attitude
Customer service experience
Teamwork skills
Organised and reliable
Experience supporting children in the classroom
Ability to assist customers with enquiries
Cash handling and till experience
Good time management
Positive and hardworking
Quick learner
Able to work independently and as part of a team
Experience in retail and education settings
Responsible and trustworthy
Work Placement – Volunteer Teaching Assistant
[School Name], Volunteer Teaching Assistant, Assisted the class teacher with daily classroom activities., Supported pupils with learning tasks and classroom exercises., Helped prepare learning materials and classroom resources., Encouraged student participation and engagement during lessons., Provided one-to-one support to pupils when required., Assisted with classroom organisation and maintaining a positive learning environment., Supervised students during activities and break times when needed., Communicated effectively with teachers, staff, and pupils., Demonstrated patience, responsibility, and good teamwork skills., One-Week Placement | [Month Year]
Charity Clothing Shop Volunteer, Welcome and assist customers in a friendly and professional manner., Sort, inspect, and organize donated clothing and accessories., Price clothing items according to charity guidelines., Steam, hang, and prepare garments for display and sale., Create and maintain attractive clothing displays to encourage sales., Replenish stock on the shop floor and keep clothing rails organized., Process cash and card transactions accurately., Assist customers with finding clothing, sizes, and styles., Maintain fitting rooms and ensure they are clean and tidy., Support seasonal promotions, sales events, and fundraising campaigns., Receive and acknowledge clothing donations from members of the public., Help with stock rotation and removal of unsold items., Keep the shop clean, safe, and welcoming for customers and donors., Work closely with staff and other volunteers to achieve sales and fundraising targets., Follow health and safety procedures and charity policies at all times., Built positive relationships with customers through friendly and effective communication.
Affiliations
cooking, baking, socialisng with friends and reading swimming
Accomplishments
I won a trophy in my health and social care course for being the top student in the class.
References
References available upon request.
Timeline
Charity shop volunteer
Your Local Air Ambulance - Cheylesmore
03.2026 - Current
A-Levels - Health Social Care, English literature and Religious Education
Blue Coat School Coventry
09.2025 -
Volunteer teaching assistant
Broad Heath Primary school
07.2024 - 07.2024
GCSEs - English Literature,English Language,ReligiousStudies,Geography, French, Combined Science,Mathematics