Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Timeline
Generic
KHADIJA KODAD

KHADIJA KODAD

Wembley

Summary

Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Dynamic professional with background in business management, human resources and finance. Accomplished in managing conflict resolutions to maintain employee morale. Aspiring to strengthen staff and organisation performance .

Overview

12
12
years of professional experience

Work history

Project Manager

Epsilon Motors
03.2023 - Current
  • Defining the scope and objectives of new projects
  • Developing detailed project plans, including timelines and budgets
  • Coordinating with internal teams and external partners to ensuresuccessful project execution
  • Identifying and mitigating project risks and issues
  • Conducting market research and staying up-to-date with industrytrends
  • Building and maintaining relationships with stakeholders, includingcustomers, suppliers, and investors
  • Communicating project progress to senior management andinvestors
  • Helping to recruit and onboard new team members
  • Collaborating with other departments to ensure that projects alignwith company goals and objectives
  • Ensuring compliance with relevant regulations and standards.

MBA Graduate

Glasgow Caledonian University
London-Compus
01.2022 - 05.2023

HR Officer

Al Jazeera Academy
Doha
10.2017 - 06.2021
  • Ensured accurate, efficient HR administration focused on recruitment, payroll and benefits support
  • Monitored company HR data and trends to assess productivity against
  • Company strategy and goals
  • Worked closely with HR head, aiding HR improvements and strategy for continued development of best practices.
  • Carried out new-starter HR briefings, providing up-to-date advice on best company practices for consistent staff compliance.
  • Onboarded new staff.
  • Processed payroll for 300+ employees working with accounting team.
  • Liaised with line management staff to accurately identify in-house training needs and deliver appropriate development programs
  • Established data-driven insights to enhance operations
  • Served as senior point of contact for Employee
  • Relations matters
  • Updated
  • HR policies and documentation in line with legislative developments and
  • GDPR requirements to ensure compliance
  • Facilitated company restructures to boost team productivity
  • Implemented diversity, equity and inclusion initiatives to boost employee engagement and retention
  • Hosted welcome events for new hires to build company culture
  • Automated payroll and HR reporting using AX dynamics
  • Created professional templates for offer letters and employment
  • Managed performance appraisal systems and policies
  • Introduced benefits programmes to promote wellbeing, from gym memberships to cycle-to-work schemes

ISO Project Coordinator Commercial & Supply Chain

Al Meera Consumer Goods
01.2015 - 10.2017


  • Spearheaded strategic development plans to instigate departmental change, facilitating commercial teams to add value and innovation to business decision-making
  • Recognized potential quality issues or constraints affecting ISO projects, coordinating effective, timely resolution
  • Held supply chain to account in meeting their contracted quality requirements
  • Improved customer positive satisfaction ratings by 90% by addressing operation shortfalls through detailed root-cause analysis
  • Maintained consistent compliance with national and international standards such as ISO9001:2009 and iISO9001:2015
  • Ensured 200 new products in 5 years met strict design, quality and customer specifications
  • Supported suppliers and supply chain organizations in meeting
  • ISO9001:2015 quality standards by adopting quality practices
  • Reduced cases of non-conformance by 70% through impactful deviation management
  • Designed and implemented quality assurance training programme for commercial and supply chain staff members including directors, and managers
  • Led auditing processes of Quality operations for 2 years
  • Analyzed quality metrics and performed managerial reviews, recommending action plans to close the gaps at operational level
  • Identified corrective and preventative action for operation issues through complete failure investigations.

Commercial and acting Supply Chain officer

Almeera Consumer Goods
Doha, Qatar
07.2013 - 01.2015


  • Updated matrixes with product cost changes for accurate budgeting
  • Checked availability met product demand to achieve acquisition and delivery targets
  • Coordinated store and production teams to meet specified delivery requirements
  • Handled purchasing matter enquiries from stakeholders and external bodies
  • Improved warehouse layout to maximise storage space
  • Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes
  • Monitored junior workforce progress in line with KPIs, implementing
  • Further training and incentives where necessary
  • Inspected weights and quantities of shipments to achieve correct amounts
  • Produced statistical reporting to analyse stock levels and movements
  • Analysed inventory reports to achieve strong product availability
  • Forecasted sales levels to determine supply needs
  • Negotiated pricing for apparel and accessories from vendors to secure optimal pricing and keep costs low
  • Analyzed buying trends at each store location to identify appropriate mix of inventory items for top-tier sales
  • Sourced new vendors and suppliers to boost product offerings and increase profit margins at each store location
  • Built relationships with vendors to negotiate ideal terms for purchases
  • Input, analyzed and reported on data covering all aspects of procurement operations
  • Set up and negotiated contracts to obtain favourable pricing and delivery structures
  • Evaluated internal needs and developed plans for maintaining optimal supply levels
  • Identified new and more cost- effective suppliers through participation in industry networking events, purchasing advantageous packages, and cutting costs
  • Maintained up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping
  • Evaluated supplier performance and identified areas for improvement
  • Researched and identified potential new suppliers to increase vendor base
  • Promoted superior customer experiences by leveraging understanding of colour, trends, styles, benefits and product value perception
  • Performed complex data analysis to identify cost-saving opportunities and forecast future demands.
  • Kept appropriate inventory levels by optimising availability against warehouse space.
  • Facilitated smooth shipping processes, preparing dispatch export documentation to customs requirements.
  • Liaised with customers to provide order updates and confirm delivery dates and requirements.
  • Supported data accuracy for all systems and documentation required for import and export compliance.
  • Worked with procurement team and suppliers to reduce waste and minimise carbon footprint.
  • Performed audits to review product conformance and presentation.
  • Oversaw recording and timely dispatch of loads.
  • Received incoming goods and organized pallets to optimize warehouse space.
  • Adhered to legal and regulatory requirements while processing imports and exports.
  • Logged and communicated shipment data to suppliers, manufacturing and sales teams.
  • Monitored orders, identifying and communicating status or delays to internal and external stakeholders.
  • Completed shipment documentation to company standards.
  • Managed import consignments through approved clearing agents.
  • Drafted and reviewed certificates of conformity, commercial invoices and customs declarations to verify accuracy.
  • Communicated with carriers, shipping lines and external haulage contractors.

Airport Customer Service Agent

Marhandling Company
06.2011 - 10.2012
  • Smoothened check-in procedures by providing effective and efficientpassenger assistance at self-service check-in kiosks
  • Facilitated seamless check-in and boarding experience for passengersdaily
  • Recommended special needs assistance improvements, boostingpassenger satisfaction levels from 70% to 100%
  • Maximised service efficiencies by ensuring clear communication withground personnel and flight crews, using communications radioequipment
  • Minimised passenger complaints, making public address announcementsto inform about status updates, delays and emergencies
  • Prevented unauthorised boarding by thoroughly inspecting and verifyingpassenger documentation
  • Dealt with high-volume calls and emails competently to meet servicetargets.

Education

Master of Business Administration, Global MBA -

Glasgow Caledonian University
05.2023

Bachelor of Business Administration - Management

Med1 University
09.2009

Diploma of Higher Education - Management

Economics College (Med1 University
07.2008

high school diploma - Economics Sciences

Technical High School
09.2003 - 07.2005

Skills

  • Consistently meeting budget
  • Targets and recruitment goals
  • Oversaw recruitment process and
  • Logistics management
  • Warehouse operations
  • Inventory control processes
  • SAP
  • CTPAT requirements knowledge
  • Change management
  • Supplier onboarding process
  • TMS software

Accomplishments

  • Completed the ISO9001:2008 ISO9001:2015 certification Project on time.
  • Improved customer satisfaction ratings by 80% by improving the quality of products and services.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced the turnover by 20% less than the previous year.
  • Resolved product issue through consumer testing.

Languages

English
Fluent
French
Fluent
Arabic
Native

Timeline

Project Manager

Epsilon Motors
03.2023 - Current

MBA Graduate

Glasgow Caledonian University
01.2022 - 05.2023

HR Officer

Al Jazeera Academy
10.2017 - 06.2021

ISO Project Coordinator Commercial & Supply Chain

Al Meera Consumer Goods
01.2015 - 10.2017

Commercial and acting Supply Chain officer

Almeera Consumer Goods
07.2013 - 01.2015

Airport Customer Service Agent

Marhandling Company
06.2011 - 10.2012

high school diploma - Economics Sciences

Technical High School
09.2003 - 07.2005

Master of Business Administration, Global MBA -

Glasgow Caledonian University

Bachelor of Business Administration - Management

Med1 University

Diploma of Higher Education - Management

Economics College (Med1 University
KHADIJA KODAD