KEVIN SHORT

Work History

Internal sales executive

Bodyguard Workwear

Birmingham, West Midlands

10.2023 - 02.2024

Maintained customer retention by building strong relationships with key accounts, ensuring regular customer contact through all media platforms.
Drove continuous improvement, obtaining customer feedback and using it for testimonials to support marketing initiatives.
Built long-term relationships with customers and generated referrals from existing clients.
Established and maintained positive, profitable client relationships through superb communication.
Built focused new client networks, growing business opportunities and increasing revenue possibilities.
Generated new leads and opportunities to maximise revenue.
Qualified prospects to determine future sales possibilities and improve conversion efforts.
Unearthed new target markets, prospective clients and key sector decision-makers.
Worked with internal and external teams to initiate marketing strategies to grow at national, regional and specific sector levels.

Internal Sales

City Electrical Factors

Stourbridge, West Midlands

06.2023 - 08.2023

Maintained customer retention by building strong relationships with key accounts, ensuring regular customer contact .
Fostered positive relationships with customers to enhance loyalty and retention.
Established and maintained positive, profitable client relationships through superb communication.
Generated new leads and opportunities to maximise revenue.
Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
Analysed industry and competitor trends to enhance sales strategy.
Maintained contact with customers throughout sales and pre-delivery process.
Collaborated with management to review and approve profitable, beneficial customer contract terms.
Partnered with internal teams to identify, present and close opportunities with new clients.
Worked with internal and external teams to initiate marketing strategies to grow at national, regional and specific sector levels.
Used cold-calling, email outreach and LinkedIn to source and develop opportunities.
Drove continuous improvement, obtaining customer feedback and using it for testimonials to support marketing initiatives.

Buyer

Dodd Group (Midland)

Smethwick, Sandwell

03.2021 - 02.2023

Handled purchase orders accurately and efficiently to achieve results within required timeframes.
Enabled smooth, timely delivery through diligent approach to stock level's and streamlining processes.
Improved supplier negotiations through negotiations for increased profitability..
Sourced new vendors and suppliers to boost product offerings and increase profit margins .
Maintained key item stock levels and wrote or expedited purchase orders.
Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
Built long-term supplier relationships with vendors to establish quality and competitive pricing.
Collaborated with internal departments to better understand needs and determine purchasing requirements.
Built and managed supplier contact and maintained lasting relationships.
Collaborated with team to support and implement agreed sourcing strategies to meet business needs.

Branch Supervisor

Denmans Electrical

Kings Norton, BIR

07.2019 - 10.2020

Denmans - Kings Norton Opportunity to progress with the company to assistant managers role responsible for the day to day running of the branch
Banking, cash collection, raising of credits and debits as well as the duties of branch assistant as listed below and take on the role of branch manager in there absence.
Improved long-term prospecting, strategy development and customer engagement.
Built and deepened relationships with internal and external personnel to enhance client retention and growth plans.
Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
Worked with sales representatives to develop strong customer connections with company teams and promote long-lasting relationships.
Capitalised on industry and marketplace trends to enhance sales solutions and approaches.
Increased new business connections and revenue generation opportunities by improving networking strategies.
Boosted customer satisfaction scores through fast and knowledgeable issue resolution.
Worked with sales representatives to develop strong customer connections, promoting long-lasting relationships.
Oversaw all aspects of branch management, including sales, revenue and policy enforcement.
Boosted branch sales by developing and deepening customer loyalty through incentive programmes.

Branch Assistant

Denmans

Walsall, WLL

04.2018 - 07.2019

Transfer from Wilts to Denmans when the Wilts branch was closed due to the forming of One Rexel.
Similar responsibility's with added enforces on the opening of new business working closely with the branch Manager and business development manager to provide prospects for us to visit and show the benefits of our business to them.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Welcomed guests and clients in upbeat and friendly manner.
Created databases and spreadsheets to improve inventory management and reporting accuracy.
Created PowerPoint presentations for business development purposes.
Partnered with management to implement processes and complete special projects.

Branch Assistant

Wilts

Wolverhampton, WLV

11.2016 - 04.2018

Taking orders on the phone Proactively call new and existing customers to increase sales Liaise with suppliers to arrange promotions and trade days Preparing quotations Serving on the trade counter Order non stock items to fulfil customer's orders Assist in stores as required First Aider Keep H&S records and monthly reports Key holder.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Welcomed guests and clients in upbeat and friendly manner.
Created databases and spreadsheets to improve inventory management and reporting accuracy.
Responded to telephone inquiries from clients, vendors and members of public.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

Internal Sales Manager

Rayton Electrical

Wolverhampton, WLV

04.2015 - 09.2015

Implementing ideas to increase market share in Wolverhampton
Provide customers with quotations over the phone/internet
Liaise with suppliers to arrange promotions and trade days
General counter duties
Assisting in the stores when required.
Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
Drove revenue and profit margins through exceptional customer service, implementing protocols and investigating sales reports for speedy resolution.
Negotiated pricing with distributors and customers to optimise cost savings.
Organised special sales at specific times to drive customer engagement and move high volumes of products.
Customized promotional strategies to meet needs of different clients, products and services.

Trade Counter Manager

Edmundson Wolverhampton

Wolverhampton, WLV

01.2008 - 03.2015

Arrange displays on counter to promote specific items
Arrange trade days with suppliers to increase market awareness
Visit trade shows to gather information on new products
Liaise with suppliers to negotiate special deals
Arrange sponsorship from suppliers for specific events for customers and staff
Introduced and maintained on counter PowerPoint presentation
Assisted with implementation of new computer system
Served account customers and general public
Prepare quotations.
Negotiated buying conditions and sales contracts to secure lucrative deals.
Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
Created seasonal sales plans with varying stock and promotional strategies.
Evaluated products to select mix meeting current customer demand.

Internal Sales

Edmundson Electrical

Wolverhampton, WLV

09.2002 - 04.2008

Internal sales from 2002
Taking orders over the phone
Preparing quotations
Serving on the trade counter
Ordering non stock items to complete customer orders
Oversee stores area from 2005
Arrange deliveries via internal and external transport routes
Take deliveries and unload vehicles using fork lift
Booking in of stock/stock rotation
Keeping records of stock held
Order picking Preparation for stock take
Using cable cutting machine
Assist with van driving duties when required.
Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
Retained existing customers and substantially grew customer base, product line and sales volume.
Customized promotional strategies to meet needs of different clients, products and services.
Represented organisation to public at trade exhibitions and conventions, driving awareness of what we could offer them.
Created professional sales presentations to creatively communicate product quality and market comparisons.

Sales Manager

AC Electrical

West Bromwich, SAW

09.2000 - 06.2002

Visit customers on site to determine their project requirements
Call on customers at office to inform of new product and innovations
Visit customers stores with AC designated stock holding and replenish
Plan specific sales project and promotions to increase market share
Design fliers to be sent out to promote AC Electrical
Cold calling potential customers
Undertake lighting surveys and produce lighting designs
Arrange meetings with suppliers to discuss new products and promotions
Produce quotation for goods.
Negotiated pricing with distributors and customers to optimise cost savings.
Tracked weekly sales to develop senior leadership reports for action planning.
Retained existing customers and substantially grew customer base, product line and sales volume.
Achieved exceptional client satisfaction feedback and ratings.
Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.

Internal Sales

AC Electrical

West Bromwich, SAW

04.1998 - 09.2000

Internal Sales from 1998
Taking orders on the phone Preparing quotations Serving on the trade counter
Order non stock items to fulfil customer's orders
Assist in stores as required.
Negotiated pricing with distributors and customers to optimise cost savings.

Summary

Overview

Work History

Internal sales executive

Internal Sales

Buyer

Branch Supervisor

Branch Assistant

Branch Assistant

Internal Sales Manager

Trade Counter Manager

Internal Sales

Sales Manager

Internal Sales

Education

NVQ Level 3 - Electrical Engineering

GCSE -

Skills

Timeline

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