KEVIN PETTENGELL
Harlow
Summary
Results-driven professional with expertise in purchasing and logistics, growth pipeline development, and new customer prospecting. Skilled in sales trend analysis, margin retention, and at-risk customer identification, leveraging advanced sales reporting software and customer relationship management tools to optimise account and territory management. Adept at client retention techniques and fostering strong customer relationships to drive business growth while maintaining profitability. Committed to delivering strategic solutions that enhance operational efficiency and support long-term organisational success.
Overview
12
12
years of professional experience
2013
2013
years of post-secondary education
Work history
AREA SALES MANAGER
BRANDON HIRE STATION (VP GROUP)
Home Based
06.2025 - Current
- Oversaw regional sales operations to ensure alignment with corporate objectives.
- Fostered strong client relationships for higher customer retention.
- Handled dispute resolution; ensured customer satisfaction was maintained at all times.
- Collaborated cross-functionally, enhancing internal communication and teamwork.
- Negotiated contracts with key clients to secure valuable business deals.
- Developed new territories, expanding company reach and market share.
- Assessed competitor activities for better strategic planning.
- Marketed new products, resulting in higher demand.
- Streamlined order process, improving operational efficiency.
- Performed sales visits to take strategic action on new business leads.
- Generated new leads and opportunities to maximise revenue.
- Maintained contact with customers throughout sales and pre-delivery process.
- Understood customer needs to craft exceptional sales journeys.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
INTERNAL SALES EXECUTIVE
AVS FENCING
Bishops Stortford
08.2023 - 06.2025
- Adhered to policies and procedures for smooth daily operations.
- Assisted team members with tasks and consistently meet targets.
- Interacted professional with guests, staff and general public.
- Stayed collected and calm during difficult situations and interactions.
- Kept accurate records of shop orders, refunds and exchanges with required documentation.
- Walked around shop frequently to identify problems and offer assistance to customers.
- Dealt professionally with issues and complaints, helping develop and implement successful resolutions.
- Accomplished tasks with enthusiasm and skills in time management.
- Delivered finished work to precise specifications following verbal and written orders.
PURCHASING MANAGER
VALLEY INDUSTRIAL PRODUCTS
Harlow
03.2023 - 08.2023
- Conducted research using the internet to source the best products and suppliers for best value, delivery schedules and quality
- Sourced new materials from either existing suppliers or new approved suppliers through the correct due diligence processes to meet the business needs whilst optimising the commercial benefit
- Made decisions on what goods, services and equipment were needed for the business, assessing against the business strategy
- Maintained inventory, tracked its use and adjusted purchasing habits to comply with sales trends
- Monitored and forecasted stock levels for physical items to ensure the business had the correct equipment and goods
- Negotiated with suppliers to achieve quality, cost and delivery requirements.
INTERNAL SALES EXECUTIVE
THE TIMBER GROUP
Hoddesdon
03.2021 - 09.2022
- Maintained relationships with customers by providing support, information and guidance
- Expanded business opportunities by analysing market trends and acquiring new accounts
- Completed outbound calls to increase sales prospects, client meetings and quote requests
- Set up meetings with and listened to concerns and needs of potential customers
- Identified at-risk customers by analysing data trends and monitoring order volumes
- Negotiated and closed deals and handled any complaints or objections
- Generated leads and identified potential new markets.
INTERNAL SALES EXECUTIVE
HUWS GRAY RIDGEONS
Cambridge / Sawbridgeworth
10.2017 - 03.2021
- Sought and continuously developed information about competitor activity, pricing and tactics and reported back to sales team
- Maintained relationships with customers by providing support, information and guidance
- Set up meetings with and listened to concerns and needs of potential customers
- Completed outbound calls to increase sales prospects, client meetings and quote requests
- Set and worked towards achieving annual sales goals through strategic techniques
- Identified at-risk customers by analysing data trends and monitoring order volumes
- Demonstrated strong product knowledge and adapted to B2B client needs and specifications
- Negotiated and closed deals and handled any complaints or objections.
HIRE CONTROLLER
HSS HIRE
Cambridge, Cambridgeshire
07.2013 - 07.2017
- Developed strong relationships with clients through excellent customer service skills.
- Utilised knowledge of industry trends to make informed hiring decisions on behalf of customers.
- Managed stock control efficiently to avoid shortages or excess inventory.
- Conducted regular inspections of rental equipment for ensured safety and quality standards.
- Provided comprehensive product advice to customers, enhancing sales potential.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Built strong relationships with regular customers for repeat business.
- Delivered exceptional after-sales service, encouraging repeat business.
Education
National Diploma - Sport
Harlow College
Completed Coursework - GCSEs/A Levels
Burnt Mill School
Harlow 09.2001 - 06.2006
Skills
- Purchasing and Logistics
- Growth Pipeline Development
- New Customer Prospecting
- Sales Trend Analysis
- Margin Retention
- At-risk Customer Identification
- Sales reporting software
- Client retention techniques
- Customer relationship management tools
- Account management
- Territory management
Affiliations
- Golf, Cricket and Trips Away
Timeline
AREA SALES MANAGER
BRANDON HIRE STATION (VP GROUP)
06.2025 - Current
INTERNAL SALES EXECUTIVE
AVS FENCING
08.2023 - 06.2025
PURCHASING MANAGER
VALLEY INDUSTRIAL PRODUCTS
03.2023 - 08.2023
INTERNAL SALES EXECUTIVE
THE TIMBER GROUP
03.2021 - 09.2022
INTERNAL SALES EXECUTIVE
HUWS GRAY RIDGEONS
10.2017 - 03.2021
HIRE CONTROLLER
HSS HIRE
07.2013 - 07.2017
Completed Coursework - GCSEs/A Levels
Burnt Mill School
09.2001 - 06.2006
National Diploma - Sport
Harlow College