Experienced professional with a strong background in reading drawings and plans for various development projects, assessing product suitability to meet standards and client requirements. Adept at liaising with clients including architects, house builders, developers, and tradesmen to confirm project specifics. Proficient in compiling ironmongery and door schedules for precise specifications and efficient execution. Skilled in providing expert guidance to clients, architects, and project managers on product selection. Proven ability to manage and motivate staff to meet customer service standards while maintaining stock levels. Experienced in assisting directors with sales margins and profit levels, resolving customer complaints, and maintaining high levels of customer service to ensure repeat business.
Started working at Maxwell's on a Skillseekers apprenticeship booking in stock and customers goods & making up orders for collection or for deliveries, when not booking in or making up orders i would stock shelves and clean and keep tidy the shop and warehouse.