A dedicated and adaptable professional with a broad range of experience across construction, customer service, and public sector support. Proven ability to manage responsibilities independently, communicate effectively with clients and colleagues, and adapt to new challenges. Committed to continuous personal and professional development, demonstrated by completing a roofing apprenticeship and certification in Mental Health First Aid. Passionate about contributing positively to both team environments and the wider community.
• Gather, review, and assess personal information to grant or refuse support.
• Work closely with vulnerable individuals, providing empathetic and effective assistance.
• Completed Mental Health First Aid course to support team wellbeing.
I worked in this role for 10 months while I was injured and unable to work in my role of a Roofer.