Kevin Lal

Oversee daily operations within office and on-site to ensure efficiency and high standards.

Manage and assist a team of five engineers in organising workloads and monitoring performance.

• Support team members as needed while maintaining operational records and invoicing.
• Conduct daily compliance checks on vehicles and vans to uphold safety standards.

• Provided first-line IT support across the organisation
• Designed and improved logistics processes for equipment distribution to nurses, educators, and clinical trials
• Implemented and maintained stock control systems
• Recognised as a key team member for resolving queries and improving efficiency
• Continuously reviewed procedures to improve quality, speed, and cost-effectiveness

• Delivered high standards of customer service in a fast-paced retail environment
• Supported store operations, stock handling, and customer queries

• Led a team of up to 19 employees within a manufacturing environment
• Created and monitored KPIs for quality, productivity, and safety
• Ensured strict adherence to ESD and health & safety requirements ·
• Contributed to process improvements and developed new working practices
• Achieved J-Standard certification and First Aid certification ·
• Maintained hands-on involvement in production, completing 50 PCB boards independently

• Provided first-line IT support across the organisation
• Designed and improved logistics processes for equipment distribution to nurses, educators, and clinical trials
• Implemented and maintained stock control systems
• Recognised as a key team member for resolving queries and improving efficiency
• Continuously reviewed procedures to improve quality, speed, and cost-effectiveness

• Opened and closed the store daily, ensuring security and operational readiness
• Managed stock control including daily checks and annual stocktakes · Investigated discrepancies and maintained accurate inventory records
• Served trade and retail customers and prepared quotations for windows, doors, conservatories, and roofing
• Operated forklifts for loading and unloading vehicles (licensed) ·
• Acted as Temporary Manager during periods of long-term absence and furlough