Summary
Overview
Work History
Skills
Personal Information
Timeline
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Kevin knox

Durham

Summary

Dynamic professional with extensive experience in client support and inventory management. Proven ability to enhance customer satisfaction through effective communication and dependable service. Skilled in multitasking and maintaining high standards, consistently achieving operational goals while fostering strong relationships with clients and team members.

Overview

49
49
years of professional experience

Work History

Unemployed

unemployed
Durham
04.2019 - 07.2025
  • Due to ill health and COVID, I was unemployed during this period.

Fork Lift Truck Driver

dhl
Burnhope
11.2018 - 04.2019
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.

Dog Breeder

self employed
Burnhope
07.2003 - 07.2018
  • Bred healthy puppies following breed standards and ethical guidelines.
  • Managed puppy care, including feeding, grooming, and socialization activities.
  • Maintained accurate records of breeding cycles and health checks for each dog.
  • Implemented vaccination schedules to ensure health compliance for all puppies.
  • Communicated with potential buyers to provide information on available puppies.
  • Developed marketing strategies to promote available litters and attract clients.
  • Built strong relationships with veterinarians for ongoing health assessments and advice.
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Collaborated with other breeders in order to increase knowledge base around best practices in the industry.
  • Organized and maintained records of all puppy litters and their parents.
  • Provided guidance to owners on proper care for their new pet.
  • Performed routine health checks on puppies, including vaccinations and deworming.

Betting Shop Manager

self employed
Burnhope
05.2000 - 07.2010
  • Managed daily operations and staff schedules for smooth shop functionality.
  • Maintained financial records, tracking sales and managing expenses diligently.
  • Resolved customer complaints promptly to ensure satisfaction and loyalty.
  • Supervised daily operations by establishing procedures and monitoring team performance.
  • Responded to customer inquiries in a timely manner.
  • Developed and implemented procedures for the efficient operation of the shop.
  • Maintained high standards of customer service throughout the store.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases, and requisitions.
  • Performed monthly audits of store operations.

Factory Operative

a.e.i. cables
Birtley
07.1978 - 04.2010
  • Operated machinery to assemble cable products efficiently.
  • Monitored production lines for quality and consistency.
  • Maintained clean and organized work areas for safety compliance.
  • Collaborated with team members to meet daily production goals.
  • Conducted routine equipment checks to prevent malfunctions.
  • Assisted in training new operators on standard procedures.
  • Reported issues promptly to ensure minimal downtime.
  • Followed safety protocols and regulations during all operations.
  • Maintained cleanliness of work area and equipment in accordance with safety regulations.
  • Learned and followed safety and emergency procedures.
  • Inspected finished products to verify conformity to quality standards.
  • Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
  • Monitored and adjusted machine operations as needed for quality assurance.
  • Assisted in the setup of production lines according to customer specifications.
  • Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Used daily system logs to document production information, discussing issues with management.
  • Used hand trucks and forklifts to unload, load and transport items.
  • Looked through work orders to determine type and quantity of materials needed for each production batch.
  • Maintained records relating to product output numbers, scrap rate analysis, downtime reports.

Apprentice Painter

ramseys of birtley
Birtley
08.1977 - 07.1978
  • Prepared surfaces by sanding, scraping, and cleaning for optimal paint application.
  • Mixed paints and coatings according to specifications for various projects.
  • Applied paint, stain, and sealants using brushes, rollers, and sprayers.
  • Assisted in selecting appropriate materials for specific painting tasks.
  • Maintained tools and equipment to ensure safety and efficiency on site.
  • Collaborated with team members to complete projects within scheduled timelines.
  • Followed safety protocols while handling chemicals and operating machinery.
  • Cleaned work areas after completing painting tasks to ensure a tidy environment.
  • Cleaned up job sites after completing projects.
  • Cut in lines along edges of walls using brushes or rollers.
  • Mixed and prepared paint according to instructions and specifications.
  • Assisted with sanding, scraping, filling, taping, patching and priming walls.
  • Provided assistance during preparation activities before painting began.
  • Scraped loose paint from surfaces using scrapers or wire brushes.
  • Followed safety protocols consistently while performing tasks on the job site.
  • Maintained a clean work environment by cleaning up spills and debris promptly.
  • Used ladders safely while working at heights as required on the job site.

Retail Assistant

dixon sports
Newcastle
07.1976 - 08.1977
  • Assisted customers with product selection and inquiries.
  • Operated point-of-sale system for transactions and returns.
  • Stocked shelves with new merchandise following company guidelines.
  • Implemented visual merchandising standards for product displays.
  • Assisted in inventory management and stock replenishment process.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Processed payments using cash register, credit card machine and POS system.
  • Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
  • Assisted customers with product selection, answered queries and provided advice.
  • Operated cash registers efficiently during peak hours of business.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Kept up-to-date knowledge of all products available in the store.
  • Organized storeroom items neatly on shelves according to size, color or type of item.

Skills

  • Client support
  • Inventory management
  • Customer service
  • Effective communication
  • Dependable and responsible
  • Multitasking

Personal Information

Timeline

Unemployed

unemployed
04.2019 - 07.2025

Fork Lift Truck Driver

dhl
11.2018 - 04.2019

Dog Breeder

self employed
07.2003 - 07.2018

Betting Shop Manager

self employed
05.2000 - 07.2010

Factory Operative

a.e.i. cables
07.1978 - 04.2010

Apprentice Painter

ramseys of birtley
08.1977 - 07.1978

Retail Assistant

dixon sports
07.1976 - 08.1977

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Kevin knox