Kevin Ingram MBE
Kingswinford,West Midlands
Summary
Award-winning Senior Manager with over 30 years of experience in operations, logistics, and supply chain management. Proven expertise in managing profit and loss, leading complex projects, and enhancing supplier performance in both unionised and non-unionised environments. Notable achievements include multiple awards for corporate responsibility and excellence in community engagement. Holds SC Level security clearance and a Six Sigma Green Belt certification.
Overview
1
1
Certification
47
47
years of professional experience
Work History
Logistics Support Manager
Roxel UK
Kidderminster
01.2023 - 11.2023
- Manage onsite logistics operations, ensuring strict adherence to health and safety regulations in the storage of energetic and non-energetic explosive materials.
- Managed position responsibilities during fixed-term contract for long-term sickness absence.
- Roxel designs, develops, manufactures, and sells solid propulsion systems and related equipment for various rockets and tactical/cruise missiles, leveraging extensive knowledge in rocket motor design, modelling, testing, and analysis for qualification and certification processes.
Key Account Project Manager
Manufacturing Excellence
09.2020 - 07.2022
- Delivered bespoke lean improvement training and consultancy, enhancing culture through Government levy funded apprenticeship scheme (LMO level 2, 3, 4) and supporting business excellence and transformation agendas.
- Monitored staff performance and developed improvement plans.
- Monitored project progress, adjusting plans and resources as necessary to achieve objectives.
- Conducted regular project reviews and reports for senior management, highlighting achievements and areas for improvement.
Senior Operations Project Manager
DHL Supply Chain
Bombardier Derby
10.2019 - 04.2020
Senior Manager Learning and Development
DHL
Jaguar Land Rover
02.2018 - 10.2019
- This role has been designed to create a recognised Learning and Development (L&D) function within the JLR linefeed contract and implement a framework that will enable DHL to provide its employees with the correct skills to successfully perform their responsibilities.
- Supported development of employees to maximise potential as part of Learning and Development vision.
- The project will also address how we identify talent within the organisation and support their career development.
- Aimed to establish DHL as Employer of Choice, Provider of Choice, and Investment of Choice through effective account delivery.
- Contributed to transformation programme for JLR account, impacting 8500 staff across 6 UK sites.
Senior Manager Operational Excellence
DHL
Jaguar Land Rover
10.2017 - 03.2018
- Engaged site leadership team in implementing OMS (New Operating Management Systems) to enhance operational effectiveness.
- Facilitated collaboration with site leadership team to establish infrastructure and culture supporting OMS initiatives.
- Train and coach site leadership team on OMS principles and elements, performance cube and infrastructure.
- Train and coach the development of OMS infrastructure with site champion, owner and site management team.
- Train and coach the development of OMS culture with site champion, owner and site management team.
- Present the necessary infrastructure that will enable and deliver OMS [documentation, organisational, physical and technology points of view] and ensure their understanding and commitment.
- Evaluate site performance cube with site leadership team and OMS champion, aligning ramp-up and next steps to improve utilised capacity.
- Coach OMS champion and site leadership team on OMS elements and principles on the job.
- Supported site leadership team in developing Excellence School, including physical infrastructure, trainers, and training programmes to ensure standardisation across the site.
- Support site on span of control analysis and adjustment plan.
- Ensure OMS standards for new sites / new business driving the site management team to it.
- Role modelling culture and behaviour, change management expectations.
- Ensure site management team are focused to have shop floor team following the standards.
- Review the standard training matrix and program with each site, including particularities, detailing processes that need to be covered on training's.
- Present expected roles & responsibilities and level of support required from them in the OMS journey.
- Train local staff team within each site [Quality, Safety, HR].
Senior Operations Manager
DHL Supply Chain
Jaguar Land Rover
10.2016 - 09.2017
- Managing manpower planning process and implementation of the manpower plans.
- Formulated manpower planning strategies to meet company requirements and optimise utilisation of existing human resources for organisational goals.
- Established a department aligning with strategic business objectives and enhancing resource allocation.
- Conducted organisation studies and workload assessments to determine staffing needs and recommend optimal staffing levels.
- Preparing projections of manpower requirements.
- Establishing and developing manpower planning policies & procedures.
- Managing the review of the Company's Organisation structures and updating approved changes in the structure/layout.
- Reviewing and advising managers on job description writing for all positions and ensuring they are updated and maintained.
- Ensuring that manpower requisitions and staff movements are in accordance with the approved organisation chart and staff establishment.
General Manager
DHL Bodyshop Operations Jaguar Land Rover
Solihull, Birmingham
04.2015 - 09.2016
- Led startup and launch of 4 body shops, managing a team of 800 to produce 7000 car bodies per week.
- Maximised performance of site(s) through leadership, alignment with customer requirements, operational performance, workforce motivation, succession planning, and fostering a positive workplace culture.
- Executed strategies for operational performance to achieve business goals. of operational tactics including, Employee satisfaction at sites including effective IR strategy and delivery strategy.
- Managed a diverse team in order to fulfil business requirements and prioritise effectively so there is no detriment to the customer targets and volumes.
- Controlled P&L data in accordance with customer contract expectations.
- Develop robust long term customer relationships.
- Working in partnership with the customer, and formulating relationships within the customer network.
- Achieved functional service levels to meet customer expectations. Achievement of cost down & productivity targets Delivery of Business Excellence Model.
- To integrate new working patterns in order to effect continuous improvement.
- Be able to actively demonstrate effective communications with employees, Trade Unions and the customer base.
- Adjusted workforce flexibly in response to the introduction of new models.
Senior Operations Manager
DHL
Birmingham
11.2009 - 04.2015
- Managed 10 operation managers and ensured accountability for a team of more than 500 associates in the manufacturing assembly areas of Range Rover Sport, Discovery body in white production areas, and new vehicle ranges launched in 2012 and beyond.
- Executed change management initiatives through a team of 10 operation managers and over 550 staff.
- Directed daily, weekly, and monthly activities to optimise operational performance; led leadership, motivation, training, and development for the workforce while fulfilling customer requirements.
- Held operational responsibility for DHL operations regarding material supply and inbound logistics at Land Rover, specifically within Range Rover Sport body shops under the Solihull contract.
National List Football Assessor
The Football Association
UK National
06.2005 - 06.2013
- Observed 350 games as national assessor, enforcing laws of game and competition rules, enhancing decision-making accuracy among officials.
- Demonstrated fair, meticulous and swift approach to assessment, maintaining high quality marking while adhering to tight deadlines.
- Provided written feedback on progress and reason for final mark as required by assessment.
- Showed exceptional record-keeping, multitasking and dispute-resolution abilities to keep assessment processes running smoothly.
Senior Supply Chain Manager
General Dynamics
UK and Rest of the World
05.2005 - 06.2009
- Developed and executed warehousing and logistics strategy and policy for GDUK.
- Oversaw all warehouse, transport and logistics operations, focusing on reverse logistics supply chains and in-service support activities across the UK and ROW.
- Oversaw all inventory and assets across multi-site storage in the UK and ROW, with a value of £350m.
- Led management of team of over 50 plus 5 departmental managers and relevant subcontractors, including 3PLs and export governance teams.
- Managed departmental responsibility for weekly and monthly reports and compliance with FCPA, ITAR, BERR, and UK import/export regulations.
- Oversaw all new worldwide project requirements following contract awards for warehouse and logistics, transport for MOD, and other NATO-approved countries.
- Management within a defence environment of 6 UK sites and 5 overseas sites notably in Cyprus, Germany, Canada and Far East.
- Maintained adherence to security codes to meet operational requirements.
- Contracts worked on were Bowman conversion; FRES, DII, Nimcis and initial FIST bid submission.
Plant Manager
Lloyds Engineering
West Midlands
05.2004 - 05.2005
- Oversaw plant site operations, handling a £35m turnover and leading 200 staff.
- Managed automotive ring gear supply and marine chain production for MOD, ensuring alignment with operational goals.
- Responsible for exports to USA and India of manufactured ring gears and marine chain notably for MOD.
- Leadership and management of a team of 7 Department Manager reports.
- Ensured operation adhered to QS9000 and ISO14001 quality standards, maintaining compliance and enhancing product integrity.
- Development of procedures towards the achievement of TS16949 accreditation.
- Reported directly to MD, presented weekly and monthly reports alongside P&L analysis to inform strategic decisions.
- Received notification of job loss after the company's decision to transfer operations to India in 2005.
Manufacturing Operations Manager
Stadco
West Midlands
01.2002 - 05.2004
- Appointed to oversee manufacture for automotive companies in the UK and Europe.
- Oversaw all elements of plant manufacturing operational management.
- Oversaw manufacture of high-quality pressings and assemblies, ensuring on-time delivery within strict deadlines.
- Ensured operation met with TS16949, ISO14001 and ISO18001 requirements.
- Managed shifts of up to 120 people, integrating quality functions into daily operations.
- Implemented lean manufacturing techniques, including Kaizen and JIT, to optimise processes.
- Oversaw H&S, budgets, training quality, KPI reporting and planning.
- Reported directly to the Plant Director on all issues relating to manufacture interface.
Assistant Referee/Panel Referee
The Football Association
UK National
08.1995 - 05.2004
- Monitored penalty kicks to assess goalkeeper positioning and ball crossing the line while officiating over 375 matches across various levels, including Championship to League Two and numerous FA and Football League cup competitions.
- Recognised offences when assistants were closer to the action than the referee, particularly in the penalty area, to ensure accurate officiating.
- Assessed player conditions to facilitate timely substitutions.
- Documented unsporting behaviour not seen by the referee to support fair play.
- Indicated which side was entitled to a corner kick, goal kick or throw-in.
- - which side is entitled to a corner kick, goal kick or throw-in.
- - when a player may be penalised for being in an offside position.
- - when the whole of the ball has passed out of the field of play.
Warehouse/Manufacturing Operations Manager
AK International LLC
West Midlands
02.2000 - 01.2002
- Oversaw manufacture of brass, tool, and electrical items to ensure quality and efficiency. for major retail FMCG outlets.
- Implemented improved working procedures, including JIT and Lean Manufacture, to streamline operations.
- Drove significant improvements to productivity targets and schedule delivery.
- Led team of 30 cross-functional manufacturing staff to enhance collaboration and efficiency.
- Oversaw production planning, goods in/out, and communicated with suppliers and customers.
- Managed all imports and exports of stock from Asia and India to ensure timely availability.
- Oversaw adherence to H&S and acted as Quality and Investors in People champion.
Logistics Manager
Jaguar Land Rover
Longbridge, Birmingham
01.1988 - 02.2000
- Managed logistics area as Cell Manager since 1995, overseeing Supervisors, Team Leaders, and teams of up to 70 staff to ensure operational efficiency.
- Evaluated and enhanced training and development programmes for all staff, improving overall team performance.
- Completed various training courses to advance technical skills and strengthen management capabilities.
- Progressed from previous roles of Supervisor within Logistics and Production areas including sub assembly areas, line feeds within trim and final assembly areas.
Various Production roles
MG Rover Group
Longbridge, Birmingham
01.1980 - 01.1988
- Trained staff and covered absences in production areas to maintain operational continuity.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Engineer
GKN plc
08.1976 - 12.1979
- Acquired practical skills for engineering role through apprenticeship at GKN, Birmingham.
- Tested equipment, machinery and instruments to assess proper functioning.
- Kept project leaders regularly updated with progress, maintaining open, productive communication.
- Managed maintenance data records and tracked maintenance and operating information for onsite reference.
Education
Export Manager -
The Institute of Export
01-2012
NVQ Level 5 - Logistics and Transport
University of Wolverhampton
01-2007
CPC - Certificate of Professional Competence
The University of Wolverhampton
01-2007
Management -
The University of Wolverhampton
01-1996
Dipolma in Management -
Dudley Senanayake Central College
01-1996
Skills
- Employee development
- Health and safety compliance
- Performance monitoring
- Project management
- Supply chain management
- International logistics
Certification
- PGMOL Football Assessor
- MBE award, 2021-01-01
- Chartered Manager
Custom
- Top 5% of 2012 LinkedIn Searches
- Jaguar Land Rover Excellence Award, 2017-01-01
- DHL CEO Safety Awards, 2017-01-01, Runner Up
- DSC UK & Ireland CEO Award, 2018-01-01, Winner
- DSC CEO Award, 2019-01-01, Winner
- Employer of Choice, 2020-01-01
Timeline
Logistics Support Manager
Roxel UK
01.2023 - 11.2023
Key Account Project Manager
Manufacturing Excellence
09.2020 - 07.2022
Senior Operations Project Manager
DHL Supply Chain
10.2019 - 04.2020
Senior Manager Learning and Development
DHL
02.2018 - 10.2019
Senior Manager Operational Excellence
DHL
10.2017 - 03.2018
Senior Operations Manager
DHL Supply Chain
10.2016 - 09.2017
General Manager
DHL Bodyshop Operations Jaguar Land Rover
04.2015 - 09.2016
Senior Operations Manager
DHL
11.2009 - 04.2015
National List Football Assessor
The Football Association
06.2005 - 06.2013
Senior Supply Chain Manager
General Dynamics
05.2005 - 06.2009
Plant Manager
Lloyds Engineering
05.2004 - 05.2005
Manufacturing Operations Manager
Stadco
01.2002 - 05.2004
Warehouse/Manufacturing Operations Manager
AK International LLC
02.2000 - 01.2002
Assistant Referee/Panel Referee
The Football Association
08.1995 - 05.2004
Logistics Manager
Jaguar Land Rover
01.1988 - 02.2000
Various Production roles
MG Rover Group
01.1980 - 01.1988
Engineer
GKN plc
08.1976 - 12.1979
Export Manager -
The Institute of Export
NVQ Level 5 - Logistics and Transport
University of Wolverhampton
CPC - Certificate of Professional Competence
The University of Wolverhampton
Management -
The University of Wolverhampton
Dipolma in Management -
Dudley Senanayake Central College