Kevin Holomah
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
4
4
years of professional experience
Work History
Admin Sales
David Stokes
09.2022 - 05.2023
- Collaborated with other teams to identify areas of opportunity and implement changes to optimize sales operations and reporting.
- Collected and maintained file of receipts to coordinate expense report submission.
- Cross-trained to support other teams to meet operational needs and team deadlines.
Apple Specialist
Margret Smith
09.2021 - 05.2022
- Developed tutorials and instructional documents to educate customers on available troubleshooting tools.
- Offered excellent customer service by actively listening to customers' needs and empathically discussing solutions.
- Managed call flow to respond to technical support needs of customers.
Vodaphone
David Simone
Stratford
03.2019 - 10.2021
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
Education
A-Levels - Business Management
Bachelor of Arts
London 04.2018
Skills
Sales contracts and agreements
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Admin Sales
David Stokes
09.2022 - 05.2023
Apple Specialist
Margret Smith
09.2021 - 05.2022
Vodaphone
David Simone
03.2019 - 10.2021
A-Levels - Business Management
Bachelor of Arts
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