Kevin Heywood
Shift Manager
Aberdeen
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Shift Manager
Five Guys
Aberdeen, Aberdeenshire
12.2017 - Current
- Excelled in every store position and regularly backed up front-line staff.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Tracked receipts, employee hours, and inventory movements.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Monitored workflow to improve employee time management and increase productivity.
Supervisor
SUBWAY®Restaurants
Aberdeen, Aberdeenshire
04.2015 - 12.2017
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
- Accurately operated cash register to process customer payments.
Scanning Operator
C21 Data Services
Aberdeen, Aberdeenshire
09.2014 - 04.2015
- Prepared and processed papers for use in scanning, microfilming and microfiche.
- Double-checked completed work and staged in appropriate areas for supervisor approval, final binding and product distribution.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Gained extensive knowledge in data entry, analysis and reporting.
- Cut copies apart and wrote identifying information such as page numbers or titles on copies.
Education
Highers - Computing
08.2007 - 05.2013
Skills
Inventory controls
Accurate money handling
Training and mentoring
Staff Management
First Aid/CPR
Dependable and Responsible
Timeline
Shift Manager - Five Guys
12.2017 - Current
Supervisor - SUBWAY®Restaurants
04.2015 - 12.2017
Scanning Operator - C21 Data Services
09.2014 - 04.2015
Northfield Academy - Highers, Computing
08.2007 - 05.2013