Kevin Groves

• Facilitated on running operations by serving as a link between management, staff and sub contractors
• Reviewing tenders and carrying quotations for clients and commercial bids.
• Developing and presenting project proposals to clients
• On award of contracts, carry out in-depth pre-construction period on large awards, In particular to safety.
• Providing structure and guidance to Project Managers.
• Discussing, reviewing and negotiating the terms of business contracts
• Agreeing budgets and timescales with clients throughout the contract period
• Managing construction schedules and programmes
• Dealing with any unexpected costs
• Attending regular site meetings to monitor progress and document
• Acting as the main point of contact for clients, site and project managers
• Working with third parties to ensure that everyone understands their roles and responsibilities
• Making sure construction projects meet agreed technical standards
• Liaising with technical and financial staff, sub-contractors, legal teams and the client’s own representatives
• Overseeing invoicing at the end of a project
• Working on-site and in an office.

Project 1 - (March 2017-May 2018) Having taken a different direction from a business owner for 23 years, I embarked on a large Tier 1 contract for London AC to develop the design, implement pre construction, recruit, plan and deliver 71no resilient cooling systems at the new Tottenham Hotspur Football Stadium, White Hart Lane, London.

Project 2 - (May 2018 - March 2022). Continuing on Special projects, London AC embarked on securing the largest Air Conditioning contract in Europe installing 450no Daikin Altherma Systems

My Roles in general for both contracts in the last 6 years were:-

• Manage projects in various areas in planning, implementing and delivery.
• Come up with unique ideas to sharpen the delivery more accurate plans and programme areas of completion,
• Manage contractors and clients on a daily basis and review weekly progress.
• Gauge the performance of the various teams and recommend areas that need improvement and possible changes to achieve the targets.
• Having the ability to change both concept design and specific VRV changes due to pipe sizing to allow the correct oil return to aid long term life of the Air Conditioning equipment.
• Carryout H&S Audits and ensuring all staff meet the standards and mandatory measures.
• Ensure that all the important tasks are assigned with clarity. A proper chain of work is being followed to avoid confusion during the various stages of project development.
• Provide additional support as necessary.
• Ensure timely completion of tasks

• Regular meetings with company secretary to oversee and guide company records, upholding compliance with regulations and company policies.
• Supervised budgets and timelines, ensuring progress met project scope targets.
• Generated and achieved regional revenue goals, within company strategies.
• Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
• Provided customers with outstanding service, extending relationships for future business opportunities.
• Maintained smooth operations through careful management of office workflow and administrative processes.
• Spearheaded development and delivery of future projects.
• Interpreted underlying risks, business needs, client requirements and cost structures to increase forecasting accuracy.
• Trained and mentored managers to cultivate cohesive leadership team.
• Devised and implemented long-term strategy to drive progress in key areas in particular to industry leading sectors
• Organise and deliver staff appraisals to inspire staff belief in long-term vision both in projects and servicing divisions
• Update policies and procedures to strengthen controls within different departments for improved operational standards.
• Cultivated strong work culture and high standards to drive employee retention and performance.
• Developed robust recruitment, developing job roles and responsibilities to hire and onboard new talent and boost employee retention.

As a business, Ergro Mechanical, the parent company through successful delivery in all aspects of HVAC and fit out, made an executive decision to create subsidiary companies, Electrical, Building, Air Conditioning and service.

My expertise in Air Conditioning was utilised on the day to day operations in delivering all aspects of the company including all quotations, buying, delivery and after sales on a turnover of around 3-4m every year on repeated end user clients.

My role as business owner was extended also to assisting in running and operating the company to ensure and maintaining the companies operations.

My role included:-

• Client interaction on large corporate portfolio to maintain work flow streams
• Site surveys on all Air Conditioning enquiries from small splits to VRV'Fs replacements. New installations in all Air Conditioning, heating and ventilation services.
• Extensive knowledge in consultancy and formulating specifications in designing systems for all end user clients.
• All works were as principal Contractor, so strong attention to full design and delivery of the project maintaining safety and welfare to both clients used building and our staff to deliver all jobs with a real focus on client satisfaction,

As the business was expanding, my role went from an HVAC engineer/Installer, to supervising small teams of installers across a multi area of works with refurbishments in occupied buildings. These would be large boiler rooms, replacement of Air conditioning systems, assisting technically on all aspects of HVAC.

My Role would be;-

• Improved workflow by building teamwork and communication between employed staff, All staff were employed and no sub contractors.
• Managed successful recruitment and onboarding of new employees over many years.
• Increased productivity by through time and attendance tracking, task-based scheduling and staffing optimisation.
• Cultivate new long-term business relationships by professionally represented Ergro at events.
• Increased target attainment through implementing practical solutions to overcome common obstacles.
• Proactively anticipated client issues, and advised TBT all staff on preventative action.
• Applied knowledge to improve current methodologies and processes.
• Maintained clean, organised working areas to create positive, productive environments with minimal risk.
• Dealt with customer complaints and rectified product and service issues.
• Built customer retention and satisfaction by delivering top-quality service.
• Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
• Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
• Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.

Day release college in refrigeration and air conditioning from 1994 to 1997 and quickly established myself as an all round HVAC engineer is Air Conditioning, Heating, commercial gas, ductwork installation and all forms of service and maintenance.

• Completed related coursework on time and to high standard in C&G, NVQ and HNC qualifications. All qualifications were passed with Credit or distinction
• Finished on-the-job training within set deadlines.
• Followed all health and safety protocols to safeguard team and company assets.
• Engaged in team discussions, meetings and training.
• Adjusted quickly to new environments, working confidently with minimal supervision.