Detail-oriented professional with expertise in inventory management, technological proficiency, and quality assurance. Demonstrates effective time management skills to enhance operational efficiency. Committed to leveraging skills for continuous improvement and excellence in future roles.
Overview
3
3
years of professional experience
Work History
Remote Property Manager
Lakedale Resorts
Airbnb
06.2024 - Current
Managed multiple online listings (Airbnb, Booking.com), updating availability and pricing to optimise occupancy and maintain a 4.5★ average rating.
Handled all guest communications, from booking inquiries and check-ins/outs to post-stay follow-ups, ensuring consistently high satisfaction.
Coordinated cleaning, maintenance, and event logistics, scheduling onsite staff and local vendors for seamless turnovers.
Partnered with caterers and service providers, arranging in-home dining and exclusive activities to enhance guest experiences.
Quality Projects intern
Worcester Bosch
Worcester, Worcestershire
06.2023 - 09.2023
Quality Projects Intern, Quality Department at Worcester Bosch Thermotechnology Ltd – Supported the quality team of one of the UK’s leading boiler manufacturers and distributors
Managed and updated SQL databases of service failures, categorizing fault modes to support root-cause investigations.
Coordinated effectively with diverse teams for successful project execution.
Automated KNIME workflows to generate Excel dashboards, streamlining data reporting and enabling rapid decision-making
Performed systematic testing and analysis of returned boiler components, driving corrective actions that improved equipment uptime.
Communicated effectively with supervisors, improving overall workflow.
Sales assistant
Loaves & Muffins Bakery
Thrissur, Kerala, India
06.2022 - 09.2022
Front-of-house role in a busy artisan bakery, handling customer interactions and supporting daily operations.
Operated the cash register, processing cash and card transactions accurately and maintaining balanced cash drawers at shift ends.
Managed daily stock levels by restocking display cases and back-of-house inventory, ensuring product freshness and availability.
Packaged and arranged baked goods for sale, collaborating with the baking team to meet presentation and quality standard.
Director of Risk Management at MGM RESORTS INTL, EXCALIBUR – LUXOR RESORTS STATION CASINOS, LLCDirector of Risk Management at MGM RESORTS INTL, EXCALIBUR – LUXOR RESORTS STATION CASINOS, LLC
Receptionist at Odyssey Resorts - A Collection Of Minnesota's Finest ResortsReceptionist at Odyssey Resorts - A Collection Of Minnesota's Finest Resorts