Summary
Overview
Work history
Education
Skills
Timeline
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Kevin Fulcher

Sudbrooke, Lincoln,Lincolnshire

Summary

Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction. Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.

Overview

27
27
years of professional experience

Work history

Sales Assistant

Fixfirm LTD
Lincoln, Lincolnshire
11.2016 - 07.2023
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.

Engineering Technician

Harvest Healthcare
Sheffield, Yorkshire
07.2011 - 07.2014
  • Diagnosed equipment faults and completed minor repairs using manufacturer manuals.
  • Followed verbal instructions and hand sketches to adapt and modify tooling.

Sales

Anchor Cleaning Supplies
Peterborough
07.2002 - 07.2011
  • Presented and promoted technical product and services using sound product knowledge and powerful sales techniques.
  • Developed competitive sales quotes and followed up to convert quotes to sales.
  • .
  • Used cold-calling and networking to reach new customers and grow potential client base.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Built relationships with existing and new accounts.

Warehouse Operative

Mitrecraft Wholesale
Lincoln, Lincolnshire
08.1996 - 07.2002
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Completed work following safety rules for best working practices.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Stored products in appropriate storage areas to maximise space within warehouse.
  • Sorted materials on warehouse racks and shelves.
  • Cleaned and tidied work areas to meet inspection requirements.
  • Moved stock around by hand, using forklift truck or lifting gear.
  • Assisted with loading and unloading of vehicles manually and using machines.

Education

GCSEs -

Yarbrough High School
Lincoln, Lincolnshire
09.1989 - 07.1994

A-Levels -

Long leys Education
Lincoln, Lincolnshire
09.1994 - 07.1996

Skills

  • Customer assistance
  • Product expertise
  • After-sales care
  • Results-orientated

Timeline

Sales Assistant

Fixfirm LTD
11.2016 - 07.2023

Engineering Technician

Harvest Healthcare
07.2011 - 07.2014

Sales

Anchor Cleaning Supplies
07.2002 - 07.2011

Warehouse Operative

Mitrecraft Wholesale
08.1996 - 07.2002

A-Levels -

Long leys Education
09.1994 - 07.1996

GCSEs -

Yarbrough High School
09.1989 - 07.1994

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Kevin Fulcher