Kevin Coulter

• Assessed the health of the MET Police force through health checks. Advising on what the results meant and providing motivation and guidance on how to make changes
• Travelled around London working a Hybrid role of days on site and days working from home
• Utilised motivational interviewing techniques in individual sessions, offering emotional support alongside physical guidance.
• Fostered a supportive environment in each health check, helping clients feel comfortable sharing their physical and mental health, allowing me to sign post and work directly with other occupational departments for a different scope of practise i.e counselling services
• Coordinated with other healthcare professionals to provide updates on staff progress
• Effectively handled referrals from different departments
• Implemented presentations online and in person on healthy lifestyle interventions. Topics included cholesterol, blood glucose and weight management.
• Lead a healthy weight and a healthy heart programme for a varied of different departments in the MET Police
• Enhanced individual motivation and fitness levels required to pass the job related fitness test and get back from adjusted duties through consultations or 12 week programmes based on the individuals needs
• Managed clients records in a safe and secure manner
• Attended and promoted events, which often included providing public speaking to a live audience
• 
  

Moved the majority of my client base online during and in the aftermath of covid. Leading to regular zoom sessions.

Set up outdoor group sessions in my local area

Train clients in a 1:1 capacity at a private London studio

Work with companies on work wellbeing programs

Deliver nutrition seminars

Key responsibilities- Looking after the fitness team and managing day to day operations.

Promoting health and exercise to NHS staff- Including Porters, doctors, nurses etc...

Group fitness co-ordinator- In charge of creation and setting of timetables and supplying classes with fitness instructors.

Marketing the club via social media and building tours

Running or working alongside others delivering fitness and nutrition projects

Deliver personal training sessions- Leading to becoming the clubs busiest PT

Deliver x 2 Group fitness sessions per week, as per contract

Train up new members of staff and hold weekly staff meeting and on going development days. Keeping up to date with the latest health, fitness and wellbeing trends.

Recruitment- Interview potential new members of staff

Lead my gym Instructors to hit ranged targets relating to end of year bonuses

Hold staff appraisals x2 per year for each member of my team

Sales advisor dealing with customer contracts and up selling the companies various packages within a call centre environment. Skills acquired:

1 Dealing with public

2 Communication skills

3 Overcoming objections

4 Good customer service

5 Confidence dealing with public

6 Positive attitude

7 Working within a team

8 Working towards targets

• Managed business pipelines efficiently, nurturing leads and recording communications.
• Initiated contact with new customers and prospects to establish needs and progress sales process.
• Completed targeted outbound telephone calls per day to assigned new and existing customers.
• Contributed directly to sales in customer retention through regular training and personal development