Kevin Campbell

• Consistent High Performance: Achieved over 100% attainment in sales targets consistently.
• President's Club Winner: Recognized for outstanding performance and contributions to the company's success.
• Net Retention Rate Excellence: Maintained a net retention rate (NRR) of over 1.30, demonstrating strong customer satisfaction, retention, and growth.
• AWS Marketplace Expertise: Led the implementation process for AWS Marketplace deals (CPPO and MPPO), and trained new hires, ensuring smooth transitions and continued success.
• 4 Minute Mile Award: Honored with the '4 Minute Mile Award' by the Chief Revenue Officer for exceptional dedication and contributions beyond my role, which resulted in growth.
• Best Theatre Performance Award: Multiple recipients of the Best Theatre Performance Award, showcasing exceptional presentation and performance skills.
• Resolved long-standing issues, and expanded one particular enterprise customer account to become one of the largest spending customers in EMEA within six months. This was a global company with >50 sub divisions.
• Customer Retention and Growth: Revived an account on the verge of churning that was spending in the region of 5k, I worked with the customer resolving critical issues and increasing the customer's spend by 2120% to >100k. The customer has since consistently renewed, and remains a key client.

Daily Activities:

• Sales Strategy and Execution
• Customer Relationship Management
• Product Demonstrations & Presentations
• Cross-functional Collaboration
• Team Leadership & Training
• Subscription Plans & Contract Negotiation
• Customer Deployment and Optimization.
• Partner & Distributor Collaboration
• Pricing & Profitability Analysis
• New Recruit Support
• Risk Management & Forecasting
• Platform Adoptio

• Served as an Account Manager at Emagination, a sister company dedicated to managing and launching products for external organizations.
• Refined skills in account management, ensuring seamless collaboration and successful product launches for valued clients.

• Closed north of 60 net new logos with new clients inside a 6-month period.
• Setup and managed the customer relationship management system and the customer success metrics.
• Identified leads, fostered relationships, and moved them through the sales pipeline.
• During my first 6 months at Scattr, the company expanded from its hometown to 5 different cities whilst near tripling the client base.
• The addition of high profile businesses was achieved and the client portfolio was diversified.
• The company was nominated for a NW business award, JCI 'Best New Start Up' award, reached the semi-finals of Invent17, shortlisted for best use of mobile technology in the 'Digital Entrepreneur Awards' and featured in an edition of Business Cloud Magazine for the 101 tech rising stars.

• Providing weekly online demonstrations to high profile brands/businesses and agencies with the aim of potential integration or promoting the use of TAGGLED as a white-label solution for their customers to utilize.
• Conducting wide-ranging business development functions, including a high quantity of cold calls, appointment setting and networking events to generate qualified leads and expand the sales pipeline.
• Managing and updating the CRM in relation to sales stages to maintain a pipeline.
• Providing support in terms of data analysis, user experience/testing and administration duties.
• Introduced a SaaS tool for cross-functional teams to streamline processes, enhancing efficiency and reducing data analysis time by up to 30% - this was a SaaS tool to manage multiple seller central accounts under a single pain of glass to track costs, revenue and stock.
• Specialized in assembling comprehensive content and optimizing product listings, strategically portraying each item to maximize its impact and drive increased conversions on leading e-commerce platforms.
• Passionately managed key accounts, working towards sales targets and fostering customer relationships.
• Developed new marketing initiatives that boosted brand visibility by 15%, leveraging creative content and targeted campaigns which provided backlinks to the Amazon listings to boost the algorithms and achieve higher rankings on the results page.
• Worked with Amazon on FBA, Trademark registry, Product regulations and A+ amazon content.
• Worked with tools such as Jungle Scout, Helium10, Google Keyword Planner and sellerboard for profit analysis amongst other tools for success.
• Worked on uploading products on other marketplaces in different regions of the world.