KEUL PRADIPKUMAR UPADHYAY

Resourceful Automation Project Management with over eleven years of experience in delivering banking and finance IT initiatives for clients in India, China, UK, USA, HK, Canada, and Turkey; I am IT graduate who is results-focused, collaborative, and perceptive. Experienced as a software engineer, business analyst, and project manager respectively which has given me a wide range of ITPM experience with coordinating and communicating with teams working on a variety of services and products. Professionalism and knowledge of operational and strategic banking process automation, automated teller machine (ATM) application design, and other banking application design. Capable of handling any challenge that may arise during the development of a cutting-edge technological project, from identifying needs and organizing a team to resolving complex issues with making the most of available resources. Reputable track record of ensuring projects deliver the expected results on time, on budget, and within scope. Adept at project scoping, scheduling, finance, risk mitigation, quality control, stakeholder management, vendor management and resource management.

In my capacity as RPA Project Manager

• Led end-to-end planning, execution, and successful delivery of Robotic Process Automation (RPA) projects, overseeing the entire project lifecycle.
• Collaborated with cross-functional teams to identify automation opportunities, assess feasibility, and prioritize processes for RPA implementation.
• Defined project scope, objectives, and deliverables in alignment with business goals, ensuring clear understanding among stakeholders & businesses by agreeing project-charter, PDD (Process design document), SDD (Solution design document).
• Conducted thorough process analysis and mapping to streamline workflows and identify potential areas for automation and optimization.
• Coordinated with RPA developers and technical teams to design, develop, and deploy automation solutions that met business requirements.
• Implemented best practices for change management, minimizing disruption during the transition to automated processes.
• Monitored and reported project performance metrics, KPIs, and ROI to stakeholders, highlighting the impact of automation on efficiency and cost savings.
• Led training sessions and workshops for end-users to ensure smooth adoption and integration of RPA tools and processes.
• Contributed to the development of RPA governance frameworks and standard operating procedures to ensure consistent and scalable deployment of automation solutions.




In my Capacity as Business Analyst,

• I managed the project's product backlog (epics, user story, and other requirement documentation on Jira) and served as the CSMPO.
• I defined project scope with operation SME.
• As BA, I have introduced process mapping between HIE and WDM, replicated identical process with strategic automation solution, rerouted HUB cable into WDM, and fed instruction with automated image and cable details with WDM forms.
• I was responsible for stakeholder management, solution evaluation, gap analysis, risk assessment, and training and supporting operational employees during user acceptance testing and product validation as part of my BA duties.

My employment experience spans over 11 years and in four different countries (India, China, Turkey, and the United Kingdom). I am taking a year off to get my second master's degree in project management. Course ends on September 23 and I'll be attainable for job subsequently.