KETAN DESAI
Harrow,Middlesex
Summary
Detailed Retail Store Manager striving to maintain high standard of customer service and morale. Expertise in scheduling, marketing in-store promotions and merchandising. Talented at resolving personnel conflicts and addressing customer issues.
Overview
8
8
years of professional experience
Work History
Retail Manager
3 Logistics
Greenford, Perivale
09.2023 - Current
- Conducted inventory management activities such as receiving shipments and maintaining stock levels.
- Monitored inventory, cash, and payroll processes to keep location running smoothly.
- Managed daily operations of the store, including opening and closing procedures.
- Analyzed sales data to identify trends for product selection.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Maintained cleanliness standards throughout the store by delegating tasks to staff members.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Trained team members on customer service and sales techniques.
- Maintained high standards of store presentation and visual merchandising.
- Negotiated with suppliers to secure advantageous terms and pricing.
Production Manager
Mechons Industries Pvt Ltd.
Rajkot, Gujrat
11.2017 - 10.2020
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Conducted regular meetings with staff to discuss progress and address any issues or concerns.
- Communicated with suppliers to ensure timely delivery of materials for uninterrupted operations.
- Analyzed production processes to identify areas for improvement and efficiency gains.
- Trained new staff on operational procedures and safety protocols for effective integration.
- Coordinated team schedules to optimize labor resources and meet production targets.
- Managed inventory levels to prevent shortages and maintain production continuity.
Education
Msc In International Business With Data Analytics. - Business Management
University Of Bedfordshire
Luton - UK12-2023
B.E In Mechanical - Mechanical Engineering
Arun Mucchala Engineering Collage
Amreli06-2014
Diploma In Mechanical - Mechanical Engineering
Atmiya Collage
Rajkot06-2013
SSC -
Shree Chital High School
Amreli06-2010
Skills
- Inventory management
- Sales analysis
- Supplier negotiation
- Staff supervision
- Customer relationship management
- Business reporting
- Time management
- Business administration
- Cash management
Timeline
Retail Manager
3 Logistics
09.2023 - Current
Production Manager
Mechons Industries Pvt Ltd.
11.2017 - 10.2020
Msc In International Business With Data Analytics. - Business Management
University Of Bedfordshire
B.E In Mechanical - Mechanical Engineering
Arun Mucchala Engineering Collage
Diploma In Mechanical - Mechanical Engineering
Atmiya Collage
SSC -
Shree Chital High School