keshav nautiyal
Birmingham
Summary
Dedicated professional with extensive skills in teamwork and collaboration, maintenance and repair, and customer interaction. Proficient in car lift operation, hand tools, and effective multitasking. Known for exceptional customer service, verbal communication, and part replacements. Adept at tyre repairs and committed to delivering high-quality service. Career goal: to leverage technical expertise and collaborative skills in a dynamic automotive environment.
Seasoned Supervisor skilled in team leadership and operational improvements. Excel at boosting team morale and productivity through clear communication and positive reinforcement. Successfully implemented process changes that streamlined workflow and enhanced customer satisfaction.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work history
Supervisor
The Covered Wagon
Birmingham
08.2022 - Current
- Assisted in the recruitment process for hiring quality staff members.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Ensured smooth operations with regular maintenance checks.
- Implemented company policies effectively, maintained high standards of service delivery.
Food runner
Wesley Arms
Birmingham
12.2021 - 07.2022
- Accomplished smooth workflow during peak hours by maintaining constant communication with waitstaff and chefs.
- Assured quality service for all customers by promptly responding to requests and complaints.
- Prepared tables for next guests to ensure quick turnover rate in busy periods.
- Ensured guest satisfaction, always serving meals with a smile and friendly manner.
Education
Diploma of Higher Education - Light Vehicle Maintenance & Repair Principles Level 3
Solihull College and University Centre
Solihull 09.2023 - 05.2024
Skills
- Teamwork and collaboration
- Maintenance and repair
- Customer interaction
- Car lift operation
- Hand tools proficiency
- Effective multitasking
- Team player
- Customer Service
- Verbal communication
- Part replacements
- Tyre repairs
Affiliations
- Attending car shows and events
- Modifying Cars
- Car Detailing
Languages
English
Upper intermediate
Hindi
Fluent
References
References available upon request.
Timeline
Diploma of Higher Education - Light Vehicle Maintenance & Repair Principles Level 3
Solihull College and University Centre
09.2023 - 05.2024
Supervisor
The Covered Wagon
08.2022 - Current
Food runner
Wesley Arms
12.2021 - 07.2022
Similar Profiles
Haniah SajidHaniah Sajid
Hospitality supervisor at The covered wagonHospitality supervisor at The covered wagon
Robert SnellingRobert Snelling
Executive Catering Chef at Covered Wagon CateringExecutive Catering Chef at Covered Wagon Catering
Shean MooreShean Moore
D Ring Instillation at Covered WagonD Ring Instillation at Covered Wagon
Sharron GarrattSharron Garratt
Personal Carer at Self employedPersonal Carer at Self employed
Richard AppiahRichard Appiah
Factory Worker at Tofu King UK LtdFactory Worker at Tofu King UK Ltd