Summary
Overview
Work history
Education
Skills
Timeline
Generic

Kerry Jayne Moir

Elgin,Moray

Summary

Hardworking and methodical, great teamwork ethic.

Honest and reliable to work as part of a successful team or attentive individual if given a solo task.

Previous experience of working in a kitchen environment. Passionate about quality service and working in a clean, healthy environment

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work history

Mess/Catering Assistant

Aramark
Lossiemouth, Moray
01.2021 - 03.2022
  • Prepared food for high-capacity events to strict schedules.
  • Maintained high standards of food hygiene through regular checks of fridge and freezer temperatures.
  • Followed prescribed methods of portioning and presentation, consistently meeting customer expectations.
  • Operated cash register to quickly process sales, maintaining excellent customer service levels.
  • Loaded and unloaded silverware and dishes into and from dishwasher.
  • Maintained skills across various kitchen roles, providing support in alternative positions during staff absences.
  • Upheld outstanding levels of cleanliness through methodical clean-as-you-go approach.
  • Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens.

Sales Assistant

Home Bargains
Elgin, Moray
05.2018 - 01.2021
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.
  • Received and processed product returns.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Maintained impeccably high standards store presentation and hygiene through cleaning.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Adhered to company procedures and guidelines to maintain compliance.

Sales Assistant

Co-op Food
Lossiemouth, Moray
06.2014 - 04.2018
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.
  • Received and processed product returns.
  • Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.

Cashier

Asda
Elgin, Moray
02.2009 - 06.2014
  • Displayed and restocked merchandise by following brand guidelines.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Reduced customer wait times through optimised checkout processes.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Completed opening and closing procedures each day.
  • Educated customers on promotions, offers and special events to enhance product sales.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Greeted customers entering store and responded promptly to customer needs.
  • Checked and confirmed personal identification during alcohol and tobacco sales.
  • Resolved customer complaints and answered queries about store products.
  • Helped meet business needs by working extra shifts.
  • Checked notes carefully to spot counterfeit currency.
  • Trained and mentored new cashiers and clerks in correct processes.
  • Assisted customers with finding items, completing exchanges and obtaining refunds.
  • Weighed products of varying shape and size to calculate correct values.
  • Wrapped and bagged purchases for customers to easily carry items without damage.
  • Scanned products at high tempo to quickly process customer transactions.
  • Counted change correctly and issued customer receipts.

Kitchen Assistant/waitress

KERRYSEJS
Lossiemouth, Moray
02.2007 - 02.2009
  • Used kitchen equipment as instructed and to safety protocols.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
  • Rotated food on workstations and in display cases, disposing of spoilt items.
  • Rotated stock to keep ingredients fresh.
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Identified and addressed potential hazards to decrease accidents.
  • Received and unloaded new inventory for storage in stores.
  • Cleared tables to remove dirty utensils and leftover food items.
  • Observed health and hygiene standards to minimise food contamination.
  • Operated storage temperature controls, keeping stored ingredients fresh.
  • Trained junior staff on kitchen processes to meet food preparation standards.
  • Engaged clients to determine needs and recommend menu items.
  • Took orders and portioned food for delivery to client tables.
  • Manned till and processed and recorded payments for orders.
  • Keyholder, responsible for opening and closedown procedures

Education

Standard O Grades -

Elgin High School
Moray
08.1984 - 05.1988

Skills

  • Food preparation
  • Ingredients preparation
  • Food portioning
  • Health and safety proficient
  • Customer service
  • Order management
  • Exemplary communication
  • Kitchen equipment
  • Culinary techniques
  • Cash handling
  • Food storage techniques
  • Food assembly
  • Food safety
  • Knife techniques
  • Sanitising protocols
  • Team contribution
  • Cleaning procedures

Timeline

Mess/Catering Assistant

Aramark
01.2021 - 03.2022

Sales Assistant

Home Bargains
05.2018 - 01.2021

Sales Assistant

Co-op Food
06.2014 - 04.2018

Cashier

Asda
02.2009 - 06.2014

Kitchen Assistant/waitress

KERRYSEJS
02.2007 - 02.2009

Standard O Grades -

Elgin High School
08.1984 - 05.1988

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Kerry Jayne Moir