Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Kerry Webb

Evesham,Worcestershire

Summary

A motivated and compassionate advocate for children, young people and adults with learning disabilities, dedicating my career, over 25 years, to working in this field. After gaining my degree, I have worked in a variety of settings for both children, young people and adults with learning disabilities including respite, education and residential care in a number of roles working up from Support Worker to Registered Manager. I know that in this field, no two days are the same. An ambitious professional and use my knowledge and experience to the best of my abilities yet always strive to improve my knowledge base. Working to the highest of standards and expect others to do the same, leading by example, prioritising service user wellbeing with a dedicated staff team. I have worked in a variety of Ofsted and CQC settings.

Overview

25
25
years of professional experience
4
4
years of post-secondary education

Work History

Registered CQC Manager

Parker Care Services Ltd
Alcester, Warwickshire
04.2023 - Current
  • Helped the service to become ready to move to CQC registration which was achieved in January 2024.
  • Provide direction and joint management, working collaboratively with management team, for Parker Care Services Ltd.
  • Collaborated with management team to strengthen operational delivery to meet high quality standards.
  • Maintained up-to-date knowledge of and enforced health and safety precautions in care practices.
  • Oversaw people management for staff working in local communities, resolving queries, complaints and performance issues.
  • Set expectations for staff and service users for consistent and regulatory compliant service.
  • Promoted safeguarding standards in line with updated regulations to help protect from risk.
  • Managed schedule of staff to establish round the clock working shifts.
  • Maintained tidy environment to promote cleanliness , hygiene and quality standards.
  • Developed procedures and performance standards for staff.
  • Supervised and evaluated staff work, providing constructive feedback for improved services.
  • Attended regular training to develop expertise in people management and care service provider regulations.
  • Continuously assessed quality of care services, implementing appropriate quality assurance processes in line with contractual and regulatory standards.
  • Safeguarding Level 3 certification (Managers)
  • Used digital records
  • Conducted audits and risk assessments to achieve regulatory compliance.
  • Upskilled staff through targeted training opportunities, enhancing team capabilities.

Specialist SEN TA (Resource Provision)

Welford-on-Avon School, Warwickshire County Council
Welford-on-Avon, Warwickshire
09.2021 - 04.2023
  • Assisted students with a range of learning differences, including ADD, ADHD, ASD and PDA to achieve their full potential for independence.
  • Worked with students in small groups and 1:1 to provide additional support with all activities and lessons, offering constructive feedback and advice to develop resilience and social skills.
  • Prepared additional learning resources and aids such as daily timetables and Now/Next boards to promote inclusivity in learning.
  • Provided individual timetabled support to students to reinforce learning concepts, consistently exceeding IEP goals.
  • Supported teachers in managing challenging student behaviour, contributing to individual progress meetings to provide feedback, raise concerns and recommend appropriate action.
  • Identified signs of distress in students, resolving behavioural and emotional issues through zones of regulation and 5 point scales.
  • Ensured lesson plans were inclusive of students' special needs, adjusting plans in collaboration within the wider school community to accommodate various learning abilities.
  • Created an inclusive learning environment by constantly promoting best practices in SEN teaching.
  • Worked consistently to Ofsted guidelines.


Bank Support Worker

Parker Care Services Ltd
Alcester, Warwickshire
10.2022 - 03.2023
  • Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
  • Met needs of service user with profound and multiple learning difficulties.
  • Assisted in all aspects of personal hygiene, prioritising service user dignity, privacy and independence.
  • Monitored physical and emotional wellbeing of individual, reporting changes to care managers.
  • Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers
  • Person-centred care approach.
  • Followed strict safeguarding regulations, and manual handling guidelines to ensure safe, secure handling of service users.

Early Years Teaching Assistant

Harvington First School/Worcestershire CC
Harvington, Evesham, Worcestershire
09.2020 - 08.2021
  • Oversaw learning through play and planned activities, encouraging positive interactions between children and peers.
  • Acted as a superb role model, consistently promoting values and behaviours important to the school.
  • Supported the teacher in the effective classroom management of up to 35 pupils.
  • Communicated positively and professionally with all staff and pupils, upholding the schools Christian values.
  • Set up and led all handwriting and dough disco classroom activities, aiding positive outcomes for pupils.
  • Observed and assessed children's behaviour on a daily basis, providing detailed reports to parents and guardians to address issues promptly.
  • Monitored children's responses to learning activities and accurately recorded progression.
  • Promoted and followed school guidelines to support children in managing own feelings and behaviours.
  • Maintained strict compliance with school policies and legislation to ensure student and staff safety and wellbeing.
  • Provided detailed and regular feedback to teachers on children's achievements and problem areas.
  • Prepared and tidied playrooms, meal areas and outdoor areas, ensuring clean, safe environments.
  • Assisted with planning and delivery of engaging learning opportunities and exceptional care to promote child development.

Teaching Assistant Level 3 (SEN 1-1)

Harvington First School/ Worcs CC
Harvington, Worcestershire
09.2019 - 08.2021
  • Worked with two students 1:1, one with ASD and another with PDA.
  • During lockdown I taught was responsible for planning and teaching the KS2 keyworker children groups.
  • Monitored and documented students' academic progress, enabling accurate development reporting.
  • Developed and maintained positive, impactful relationships with students, facilitating improved learning outcomes.
  • Promoted inclusive learning activities adapted to diverse pupil needs eg signing, now/next boards and removing demand.
  • Reported on pupil progress and attainment in line with curriculum goals.
  • Created positive, engaging learning environments to improve student experiences.
  • Assisted with marking assessments, reporting feedback to students and parents to maintain ongoing improvement.
  • Provided outstanding support to special needs students, ensuring safety and access to equitable learning.
  • Managed challenging child behaviour, running interventions to raise concerns and recommend appropriate action.
  • Prepared visual aids, equipment and classroom displays for daily lessons.
  • Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
  • Aided improvements in educational, emotional and social development.

Residential Child Care Officer

Vale of Evesham School/Worcestershire CC
Evesham, Worcestershire
04.2014 - 08.2019
  • Evaluated staff work and provided constructive feedback during supervisions and appraisals.
  • Provided overall direction and management for my 'Suite', providing a homely environment for my 6 students who had a diverse range of need such as ASD/behaviours that challenge/life limited conditions/PEG feeding/SPD and attachment issues.
  • Attended approved training and continuing education courses to maintain certifications.
  • Managed daily paperwork and child records to comply with legal and Ofsted requirements
  • Engaged with parents and families to build positive relationships for children to thrive.
  • Worked hard to consistently improve the service and to show this improvement in our yearly Ofsted inspections.
  • Worked collaboratively with the whole residential provision to maintain our 'Outstanding' Ofsted rating.
  • Guided staff to execute safe and effective interventions to manage behaviours that challenge, consistently evaluating what happened and what we could do differently next time.
  • Continuously assessed quality of care services, implementing appropriate quality assurance processes in line with contractual and regulatory standards.
  • Liaised with external and internal professionals to provide holistic support.
  • Oversaw the First Aid provision for the whole school, including on-call for Day School, ordering stock, checking dates, sharing Health Plans, Liaising with parents and the School Nurse.
  • Updated student safeguarding files and maintained confidentiality of digital and physical documents.
  • Used the Thrive approach to promote the positive mental health and emotional wellbeing of the children and young people in my suite.

Family Link Foster Carer

Warwickshire County Council
Evesham, Worcestershire
06.2010 - 02.2015
  • Provided short break respite care for 6 foster children, in our own home.
  • Liaised with parents, social workers, schools and multi-disciplinary teams on a very regular basis.
  • Fostered accepting, respectful and warm environment whilst teaching children how to keep themselves safe.
  • Carried out child care plans whilst maintaining awareness of children's changing needs.
  • Collaborated with supervising social worker and reviewing officers for optimal care.
  • Facilitated further skill development by providing effective mentoring in life skills.
  • Advocated for social, emotional and educational stability of children with complex emotional and behavioural needs.
  • Logged significant events throughout placement and contributed to reviews, case conferences and court hearings.
  • Responded to behavioural crisis situations, applying least restrictive intervention methods.

Customer Assistant

Marks and Spencer
Evesham, Worcestershire
10.2013 - 09.2014
  • Maintained sales floor stock levels through consistent monitoring and regular replenishments.
  • Provided fast checkout service with high levels of customer care and transaction speed.
  • Offered advice on product selection for enhanced levels of support and service.
  • Carried out regular quality checks to ensure displayed products were in good, saleable condition.
  • Handled cash and card payments with accuracy.

Senior Residential Support Worker

Pershore Short Breaks (Worcs CC)
Pershore, Worcestershire
03.2011 - 09.2012
  • Delivered effective respite care to numerous service users with complex care needs and profound and multiple learning disabilities.
  • Administered medication to safeguard health and wellbeing.
  • Mentored staff to improve quality of care.
  • Provided service users with opportunities for social activities, maintaining well-rounded care offerings and enhancing mental wellbeing.
  • Communicated updated changes to safeguarding standards and legislation with wider team for continued compliance.
  • Regularly evaluated company care standards and service provisions, implementing necessary changes for continued best practices.
  • Monitored standards of care, providing relevant training and mentoring to ensure consistently high-quality services.
  • Maintained safe, secure environments for service users, providing protection from possible harm or risk.
  • Handled new employee inductions, offering ongoing training and support for optimum care of staff and service users.

Senior Residential Support Worker

Penhurst School (Action for Children/NCH)
Chipping Norton, Oxfordshire
03.2007 - 03.2011
  • Delivered effective residential care in a 52wk placement for children and young people with complex care needs, PMLD and/or life limited conditions.
  • Optimised students comfort by maintaining a homely, stable and caring environment.
  • Promoted social inclusion by supporting individual interests, hobbies and social activities.
  • Oversaw, trained and mentored new staff.
  • Dealt with emergencies with calm and composure.
  • Assisted team with developing balanced care plans incorporating physical, mental and social needs.
  • Took part in an On-Call system
  • Rota planning
  • Followed Ofsted regulations
  • Guaranteed physical and emotional wellbeing of residents, incorporating therapy and social-based activities.
  • Provided intimate care, enabling residents to maintain personal cleanliness and hygiene.

Home Manager

Burgess Care (Autism UK)
Royal Leamington Spa, Warwickshire
12.2006 - 03.2007


  • Recruited and trained compassionate staff to provide high quality care services.
  • Oversaw budget planning and report preparation.
  • Evaluated staff work and provided constructive feedback.
  • Provided overall direction and management for care service, and facility.
  • Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
  • Protected clients' monies and property by tracking spending and reconciling accounts.
  • Managed day-to-day operation of home to comply with regulations and agency standards.

Acting Home Manager/Day Care Manager

Burgess Care
Royal Leamington Spa, Warwickshire
08.2006 - 12.2006
  • Provided overall direction and management for care service, and facility.
  • Recruited and trained compassionate staff to provide high quality care services.
  • Evaluated staff work and provided constructive feedback.
  • Assisted residents with daily hygiene and living tasks.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Set up a Day Care facility on site for 14 adults with learning disabilities.

Carer Support Worker (North Warwickshire)

Guideposts
Nuneaton, Warwickshire
08.2005 - 08.2006
  • Conducted one-to-one and group support sessions, helping Carers to achieve confidence in advocating support for the person they care for.
  • Built strong Carer relationships through compassion and friendly rapport building.
  • Promoted personal wellbeing and independence, building Carer confidence through social and community interaction.
  • Provide support, advice and advocate for the Carers of adults with Learning disabilities throughout the North of Warwickshire
  • Put on events to provide information for Carers


Senior Residential Support Worker

Burgess Care
Royal Leamington Spa, Warwickshire
09.2003 - 08.2005
  • Delivered effective daily care to 6 service users with complex care needs/learning disabilities and mental health needs
  • Administered medication to safeguard health and wellbeing.
  • Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
  • Provided support in social, physical and emotional areas to assist clients with integration into local community.
  • Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
  • Oversaw and managed the rota


Team Leader - Supported Living

Community Integrated Care
Southsea, Portsmouth
09.2002 - 09.2003
  • Supported 6 women with a dual diagnosis to live in a supported living provision
  • Focused all operations on maintaining a clean, safe and compliant provision, regularly aiming to exceed expected standards.
  • Oversaw staff recruitment, training and development to ensure clients' remained in consistently safe hands.
  • Liaised with external and internal professionals to provide holistic support.
  • Reported on clients' progress to evaluate service impact.
  • Helped clients to gain ability to function independently in society.
  • Supported clients with rehabilitation and socialisation in community settings.
  • Offered practical daily living advice, including financial planning, housing support and legal guidance.

Senior Support Worker

Community Integrated Care
Fareham, Hampshire
09.1999 - 09.2002
  • Provided compassionate care and communication, upholding high standards of health, hygiene and dignity at all times.
  • Collaborated with multidisciplinary health teams to maximise opportunities for therapeutic care.
  • Monitored standards of care, providing relevant training and mentoring to ensure consistently high-quality services.
  • Communicated updated changes to safeguarding standards and legislation with wider team for continued compliance.
  • Delivered training across the region on how to safely manage physical interventions
  • Work across the region to fill gaps in the service
  • Supported service users in daily routines and activities, encouraging progress in self care and rehabilitation.
  • Maintained safe, secure environments for service users, providing protection from possible harm or risk.

Education

Bachelor of Arts - Professional and Social Studies in Learning Disabilities

University of Winchester (King Alfred's)
Winchester
09.1997 - 07.2001

Skills

  • CQC Registered Manager
  • Safeguarding Level 3 (Managers)
  • Social Care and Medication Management
  • Service User Documentation
  • Person-Centred Care Plans
  • Behaviour management techniques
  • Safeguarding vulnerable adults/children
  • Staff Management
  • Knowledge of CQC/Ofsted inspections
  • First Aid trained
  • Knowledge of PACE/Thrive
  • Lego Therapy Trained
  • Risk Assessment Experience/Previously EVL trained
  • First Aid Trained
  • Training and development

Timeline

Registered CQC Manager

Parker Care Services Ltd
04.2023 - Current

Bank Support Worker

Parker Care Services Ltd
10.2022 - 03.2023

Specialist SEN TA (Resource Provision)

Welford-on-Avon School, Warwickshire County Council
09.2021 - 04.2023

Early Years Teaching Assistant

Harvington First School/Worcestershire CC
09.2020 - 08.2021

Teaching Assistant Level 3 (SEN 1-1)

Harvington First School/ Worcs CC
09.2019 - 08.2021

Residential Child Care Officer

Vale of Evesham School/Worcestershire CC
04.2014 - 08.2019

Customer Assistant

Marks and Spencer
10.2013 - 09.2014

Senior Residential Support Worker

Pershore Short Breaks (Worcs CC)
03.2011 - 09.2012

Family Link Foster Carer

Warwickshire County Council
06.2010 - 02.2015

Senior Residential Support Worker

Penhurst School (Action for Children/NCH)
03.2007 - 03.2011

Home Manager

Burgess Care (Autism UK)
12.2006 - 03.2007

Acting Home Manager/Day Care Manager

Burgess Care
08.2006 - 12.2006

Carer Support Worker (North Warwickshire)

Guideposts
08.2005 - 08.2006

Senior Residential Support Worker

Burgess Care
09.2003 - 08.2005

Team Leader - Supported Living

Community Integrated Care
09.2002 - 09.2003

Senior Support Worker

Community Integrated Care
09.1999 - 09.2002

Bachelor of Arts - Professional and Social Studies in Learning Disabilities

University of Winchester (King Alfred's)
09.1997 - 07.2001

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