Kerry Thomason

The main objective of my role is to help young people with complex needs or vulnerabilities make progress in to the labour market through targeted support and regular engagement.

This has been achieved using a holistic approach, built upon a relationship of trust, to prepare them to participate in the jobs market, using my awareness of local labour market, support services and other agencies based in a Jobcentre and Leigh Youth Hub.

Managed a team of staff responsible for quality checks enabling performance reviews and improvement plans to be more effectively and appropriately formulated and implemented.

• Coordinated project meetings, documenting key action items and decisions.
• Managed databases and information systems, maintaining accurate and accessible records.
• Coordinated staff training sessions to enhance skills and knowledge base.
• Managed and prioritised varied and busy workload to meet deadlines.
• Maintained all project documentation, guaranteeing accuracy and accessibility.
• Scheduled meetings to discuss progress of projects and tasks.
• Build and maintained strong relationships with partners and key stakeholders.

Managed a team of Specialist Claimant Advisers across 2 sites

• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Led teams to achieve business objectives on time and within budget constraints.
• Coordinated hiring, recruitment and training strategies to build successful administrative team.
• Created a collaborative work environment for positive team dynamics.
• Improved operational efficiency by streamlining processes and implementing strategic plans.
• Implemented quality control measures, enhanced product standards.
• Directed safety protocols implementation, created safer workplace conditions.
• Encouraged innovative thinking in the team, fostered an environment of growth and development.
• Coordinated cross-functional teams, achieved project milestones on schedule.