Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Kerry Rees

Andover,Hampshire

Summary

A motivated and reliable person who believes in the highest standards of excellence and personal achievement, with a positive and motivated approach, hardworking and a fast learner. A good team player but also is able to work under own supervision keeping a cool and focused head under pressure. A astrong communicator who has a passion for helping and dealing with people from all walks of life. Work experience includes Customer Services, Care and Catering. Can speak Fluent German.

Overview

8
8
years of professional experience
1
1
Certification

Work history

Cafe barista

Gloria Jeans Coffees
Denby, Derbyshire
11.2007 - 01.2008
  • Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
  • Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Cleaned kitchen areas, food counters, and cooking utensils.
  • Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
  • Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
  • Stocked counters, refrigerators and food service bars with fresh supplies.

Retail assistant

SPAR
Tidworth, Wiltshire
03.2005 - 10.2005
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Assisted customers in locating specific items to boost satisfaction.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Fully adhering to strict Health and Safety Regulations at all times.

Weekend newspaper sales assistant

York Barracks
Muenster, Germany
01.2004 - 02.2005
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Assisted customers in locating specific items to boost satisfaction.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Followed company procedures and guidelines for smooth retail operations.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Opening and closing of shop on my own.

Retail assistant

Hennes & Mauritz (H&M)
Muenster, Germany
10.2004 - 12.2004
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Assisted customers in locating specific items to boost satisfaction.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Followed company procedures and guidelines for smooth retail operations.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Tagged products quickly and accurately with price tags and stickers.
  • Helped customers obtain specialised help for refunds and exchanges.
  • Prepared orders for customers with wrapped, bagged and boxed items.
  • Fully adhering to strict Health and Safety Regulations at all time.

Apprenticeship as Urology Medical Assistant

Almann & Dr. Schomacher, Urologist Surgery
Muenster, Germnay
05.2003 - 10.2004
  • Completed basic administrative and clinical tasks to relieve medical professionals of busy workload.
  • Followed clinical guidelines when handling patient data to maintain confidentiality.
  • Recorded patients' vital signs at periodic intervals, following clinical procedure and taking legible and consistent notes.
  • Informed patients and family members of medications prescribed by healthcare professionals to promote understanding and compliance.
  • Collect biological samples and prepared them for laboratory testing.
  • Kept patient waiting areas clean and orderly.
  • Interviewed patients to obtain medical information.
  • Escorted patients to examination rooms and prepare them for the physician.
  • Record patients medical history, vital statistics and information such as test results from medical records onto patients file on the cmputer.
  • Collect blood, tissue or other laboratory specimers, log the specimens and prepare them for the laboratory.
  • Take blood samples from patients and prepare samples for the laboratory.
  • Help physicians examine and treat patients, handing them instruments and materials and assist during surgical procedures on adults and children.
  • Authorise drug refills and provide prescriptions information to pharmacies.
  • Prepare treatment rooms for Patients examination, keep the rooms neat and tidy.
  • Clean and steralise instruments and dispose of contaminated supplies.
  • Schedule appointments and handling incoming phone calls.
  • Change dressing wounds.
  • Perform gerneral office duties.
  • Inventory of medical eqipment and lap supplies.
  • Perform routine laboratory tests and sample analyses such as bllod and microscopic examinations of urine and semen.
  • Set up meical laboratory equipment.
  • Operate x-ray, electrocardiogram (ECG), and other equipments to adminster routine diagnostic tests.
  • Effectively working as part of a team, but able to use own initiative at all time.

Children Bus Escourt

York Barracks
Muenster, Germany
05.2004 - 07.2004
  • Monitored student safety on bus and around loading zones.
  • Performed safety checks before and after shifts, completing daily checklists.
  • Managed student behaviour through clear communication, applying appropriate measures in cases of misbehaviour.
  • Making sure Students arrive safely to school and back home again to their parents.

Retail assistant

Extra Supermarket
Muenster, Germany
05.2000 - 08.2003
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Assisted customers in locating specific items.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.

Education

GCSEs equivalent -

Anna Frank School
Muenster, Germany
01.2001 - 07.2001

Skills

  • Customer Service
  • Sales techniques
  • Payment Processing
  • Stock counting
  • Store opening and closing duties
  • Reliable and dependable
  • Cheerful and energetic
  • Fast Learner
  • Excellent communication skills
  • Patient understanding
  • Mathematical aptitude
  • Resolution oriented
  • Dedicated team player
  • Approachable
  • Bilingual in German
  • Patient/family focused
  • Urology, Urinalysis, X-ray, Specimen handling
  • Money handling

Affiliations

  • Reading, Swimming, Puzzels, Socialising with friends and family and going for long walks.

Certification

2012 Freedom Programme

2013 Nurturing Programme

Languages

German
Fluent

References

References available upon request.

Timeline

Cafe barista

Gloria Jeans Coffees
11.2007 - 01.2008

Retail assistant

SPAR
03.2005 - 10.2005

Retail assistant

Hennes & Mauritz (H&M)
10.2004 - 12.2004

Children Bus Escourt

York Barracks
05.2004 - 07.2004

Weekend newspaper sales assistant

York Barracks
01.2004 - 02.2005

Apprenticeship as Urology Medical Assistant

Almann & Dr. Schomacher, Urologist Surgery
05.2003 - 10.2004

GCSEs equivalent -

Anna Frank School
01.2001 - 07.2001

Retail assistant

Extra Supermarket
05.2000 - 08.2003

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Kerry Rees