I have assisted in the running of a car body repair business for 20 years, including front of house and client liaison. I have a strong foundation of skills, including assuring and assisting clients in a distress industry, providing a smooth and compassionate client service, listening to concerns, demonstrating empathy and assisting in finding solutions.
My background in administrative support has taught me to manage appointments efficiently, handle sensitive information with discretion and maintain accurate records.
I excel in a high-pressure environments and am fully adept at multitasking
I pride myself in being reliable and always following through in my commitments.
My experience in finances means I am confident in a number of areas in business.
Processing delivery notes and invoices for 4 separate companies, under the UKC Group umbrella; on sage 50 accounts with accuracy and speed.
Reconciling all bank accounts, foreign currencies and company credit cards, to eliminate discrepancies.
Overseeing all debtor accounts. Managing debts and recovering debts over 120 days which generated over £200k income in my first 3 month period. Maintaining good working relations with customers to ensure all monies recovered within specified payment terms going forward. Processing incoming payments across numerous accounts and keeping all ledgers up to date. Managing all creditor accounts. Paying suppliers within set payment times.
Supporting the FD in any other accounts or administrative roles as and when required.
Responsible for preparing financial data extracted from various areas. Using excel spreadsheets to compile data for the Financial adviser to from the client report Dealing with client emails, arranging appointments and answering calls.
Placing client deals on the stock exchange and ensuring complete accuracy in doing so.
Initially I joined Maldon Carbody as a receptionist. carrying out front of house duties, assisting customers with queries, managing appointments and various administrative tasks Which gave me a strong customer service skills, attention to detail, and the ability to manage a busy front desk.
I then moved to the accounts department and ran all aspects of accounts for a further 8 years, producing end of month reports, running payroll for 10 employees, producing tax returns and dealing with the company pension scheme.
Overseeing all purchase ledger and credit control including raising client invoices.
Chasing debts and negotiating successful payment dates also completing bank reconciliations. I was also responsible for steering the company through the Covid pandemic, managing the furlough scheme.